Daniel Adiamah

• Duty is to analyze data received or extracted from various vehicle tracking and monitoring applications employed by Fan Milk Ghana Ltd and develop reports that best inform decisions of logistics and Supply Chain Department
• Duties are based on 3 KPIs as basis for analysis
• Quality: This involves monitoring Cabin Temperatures of distribution trucks and trailers due to temperature-sensitive products produced by Fan Milk Ghana Ltd
• Efficiency: this involves Customer Service Analysis
• Safety: Driving safety and tracking over speeding alerts triggered in monitoring applications.
• Participated in requirements meetings and data mapping sessions to understand business needs.
• Generated weekly reports, detailing findings and advising recommendations for strategic decision-making.
• Processed confidential data and information following strict guidelines.
• Responded to data-related queries and maintained call and email logs.
• Trained end-users to capture new reports and use dashboards.
• Partnered with users to understand and define system requirements.
• Identified current inefficiencies and recommended changing functionality or behaviours to eliminate concerns.
• Designed impressive solutions to overcome existing system challenges.

• Customs Trade Lanes Systems, GC-eTrak
• Business Process Manager
• Supervisor for Aviance Operations Post, Kotoka International Airport
• Ag. Business Process Manager
• Oversee smooth running of business operations within Tema, Accra and Takoradi regions in Ghana
• Supervisor of National Monitoring Centres in Accra, Tema and Aviance.
• Managed on-site evaluations, internal audits and customer surveys.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Leveraged strategic networking to create new business opportunities.
• Supported team by demonstrating respect and willingness to help.
• Developed plans and strategies to promote continuous improvement.
• Oversaw daily operations to achieve high productivity levels.
• Applied positive customer service approach to increase satisfaction levels.

• In charge of Managing overall operations
• Responsible for effective and successful management of labour, productivity, quality control and safety measures as established and set for Operations Department
• Ensure safe and efficient operations on projects
• Serve as company representative on regulatory issues
• Responsible for enhancing operational procedure, systems and principles in areas of information flow and management, business processes, and enhanced management reporting
• Other Responsibilities:
• Planning and controlling change
• Managing quality assurance programs
• Researching new technologies and alternative methods of efficiency
• Setting and reviewing budgets and managing cost
• Overseeing inventory, distribution of goods and facility layout
• Some Major Partners:
• Armfield Ltd UK: manufactures of wide range of Engineering Equipment
• Fluid Mechanics and Hydraulic, Civil engineering equipment, Heat Transfer equipment, chemical engineering, Agricultural engineering
• Stratlab Ltd UK: suppliers of Science laboratory equipment and chemicals
• Heliocentris Germany: suppliers of Renewable Energy laboratory equipment.
• P. A. Hilton UK: engineering teaching and research equipment
• Managed client expectations by ensuring clear, accurate definition of project scope.
• Consulted with clients to accurately identify, analyse and refine business requirements.

• Online shopping team in the store's Dotcom Department
• Picking and packaging customer online orders
• Ensuring on time delivery due to pick rate targets set by TESCO Stores.

• My duties with the organization are in the retail and hospitality sections of the stadium, working only on match days as a Retail Assistant.

• In Dotcom Department
• Shop for TESCO customer who did their shopping online via TESCO website
• Pick best dates for online shoppers
• Assist in-store shoppers on shop floor as needed.
• Served customers to drive sales and deliver top-quality experiences.

• IT equipment maintenance
• Scheduling Daily tasks
• Aid to the Chief Executive Officer

• Consulting IT for the company
• Carrying out Administrative tasks such as Database Administration, creating of Time sheets for various Departments
• Computer Hardware repairs and maintenance as well as software solutions and upgrades.

• Duties included:
• Marking out daily activities such as meetings, and appointments
• Technical team on various missions in installing communication radios in Legon, Tema Fishing Harbor and other areas of coverage including Customs Head office and Ghana Ports and Harbor's Authority long room.

• Administrative tasks such as setting up meetings with partners and shareholders
• Organizing day-to-day activities and appointments.
• Monitored and updated budget and account records.
• Created email notifications, invitations and agendas for meetings, events and appointments.
• Handled scheduling of meetings and calendar management for senior staff.
• Acted as main contact for internal and external clients.
• Made travel arrangements and booked accommodation for staff members.
• Typed and proofread documents produced by other staff members.
• Prepared, reviewed and submitted team expense reports.

• I helped customers of Bank by checking their balances on request, providing individuals as well as organizations banking with us, their Account Statements in hardcopy and softcopy
• I also provided necessary help and information to customers.
• Maintained clean, tidy reception areas, ensuring consistently positive first impressions.
• Handled customer payments and updated reservations with Globus Dashboard.
• Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
• Assisted staff with administrative duties during peak schedules.

Project and Quality Management Strategic sourcing and Procurement

Finance and Marketing

Lean Operations and Six Sigma Warehouse Systems and Transportation

Global Supply Chain and Modelling

Supply Chain Modelling and Simulation

Logistics and Enterprise Information Systems