Empathetic aged care professional experienced in coordinating welfare programmes and care services for elderly patients. Demonstrates leadership in social service cases, managing ethical issues and taking decisive actions to support elderly patients. Knowledgeable about developing care procedures and performance standards.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Care office
THE MAKER’S HOUSE
Accra, Greater Accra Region
01.2024 - Current
Built and maintained helping relationships with elderly residents and their families.
Safeguarded elderly residents under care, meeting individual health and wellbeing needs.
Supervised and evaluated staff work, providing constructive feedback for improved services.
Established daily priorities and coordinated general daily tasks to maintain smooth-running operations.
National service person
SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
Accra, Greater Accra Region
08.2019 - 10.2024
Built constructive relationships with staff and customers for positive, productive workplace environments.
Took instruction well to complete daily tasks to specifications and within deadlines.
Recorded information in Word and Excel documents for reliable reference.
Provided printing, photocopying scanning support to colleagues.
Worked flexibly to meet changing shift patterns and cover staff absences.
Investigated issues affecting group operations, prepared reports and helped correct problems.
Received, sorted and distributed incoming mail.
Streamlined processes to improve and optimise office operations.
Secretary
Law Office of Mintah &Co
Circle, Accra, Greater Accra Region
02.2018 - 06.2019
Organised and maintained filing system for easy staff access.
Welcomed arriving visitors and directed to appropriate meeting rooms.
Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
Followed written and verbal procedures, completing tasks with accuracy and efficiency.
Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
Received requests for meetings and appointments, updated calendar and organised spaces and materials.
Education
Diploma in educational psychology - Diploma in psychology and foundations of education
University of Cape Coast (UCC)
Ghana
01.2016 - 08.2019
West African Examination Council Senior High School Examination Certificate, General Art Program - General Arts
Presbyterian Senior High School
Mampong –Akuapem, Eastern Region
01.2011 - 06.2014
Skills
Patient observations
Person-centred care plans
First Aid
Elderly care
Computer literate
Patient handling and positioning
Patient safeguarding
Personal care
Housekeeping
Mobility support
Infection prevention and control
Cultural awareness
Medication Administration
Care management
Disability Care
Wellbeing services
Patient care
Languages
English
Intermediate (B1)
Custom
Reading
Listening to music
Researching
Personal Information
Date of birth: 05/25/92
Nationality: Ghanaian (by birth)
Marital status: Single
Timeline
Care office
THE MAKER’S HOUSE
01.2024 - Current
National service person
SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
08.2019 - 10.2024
Secretary
Law Office of Mintah &Co
02.2018 - 06.2019
Diploma in educational psychology - Diploma in psychology and foundations of education
University of Cape Coast (UCC)
01.2016 - 08.2019
West African Examination Council Senior High School Examination Certificate, General Art Program - General Arts