Cyril Martin
Information Technology
Accra
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Head of Network and Infrastructure
United Bank For Africa Ghana Limited
11.2013 - Current
- Administering SWIFT Alliance Access System
- Managing IT Network and System Support team
- Manage Tier 4 Data Center
- Managing Cisco Routers and Switches
- Documentation and submission of Weekly Report of state of all 31 Branches and over 60 offsite ATMs
- Conducting Disaster Recovery Test for Business Continuity
- Procurement of IT infrastructure
- Setting up of branches and offsite ATMs for the bank
- Vendor Management
- Design and Implementation of Strategies to improve IT Infrastructure to deliver better service to customers
- Monitor all network connections such as Visa, SWIFT, GhIPSS etc as well as Branch WAN links
- Proven ability to learn quickly and adapt to new situations.
- Carry out assessment of the bank’s network infrastructure to proffer new solutions/technologies to improve the network performance
- Manage entire CCTV system
- Assist IT Manager to close all Audit exceptions raised by Bank of Ghana, External Auditors as well as UBA Group office
- Oversee the compliance of IT Policy
- Managing servers running on VMWare, Hyper-V and standalone
- Ensuring business continuity by ensuring daily backup of critical systems
- Troubleshooting system security infrastructure and implementing best practice solution
- Implementation and recertification of PCI DSS and ISO 27001:2013 certification
- Relieve IT manager when away
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Network/Mail Administrator
United Bank For Africa Ghana Limited
12.2006 - 10.2013
- Manage wide area network with 2 Active Directory Integrated Windows 2003 servers for over 500 Staff at head office and 26 branch offices
- Install and Administer SWIFT server
- Manage wide area network with Cisco routers and switches
- Administer Exchange 2003 server and Outlook Web Access, ISA server 2004, McAfee ePolicy Orchestrator server and Blackberry Enterprise Server
- Assist Information Technology Manager to ensure 98% uptime on both wide area and local area
- Daily checkup for patches and upgrades of all software
- Assist Information Technology Manager maintain equipment such like printers, scanners etc
- Train new IT recruits
- Assist Information Technology Manager to manage Data Center and Disaster Recovery site.
Systems Administrator
Affiliated Computer Services Ghana Limited
02.2005 - 11.2006
- Lead transition from window 2000 domain to 2003 domain with over 2000 users and passwords with 1000 computers and sever accounts
- Manage wide area network with 4 Active Directory Integrated Windows 2003 servers for 900 clients computers and over 70 servers
- Coordinate with IT Manager to make necessary changes to network to avoid security breaches
- Attend to technical problems arising from clients and management offices
- Maintain existing network infrastructure.
Technical Support Engineer
Busy Internet
09.2003 - 01.2005
- Coordinate with Ecoband to provide wireless services for clients using Motorola canopy
- Maintain existing network infrastructure
- Manage wide area network with 3 Linux and 2 Active Directory Integrated Windows 2000 advance servers for 120 computers
- Setup broadband internet solutions for various companies
- Maintain and service technical equipment such as printers, scanners, computers and servers.
Field Engineer
Computer Information Systems Ghana Limited
11.2001 - 08.2003
- Manage wide area network with 2 Active Directory Integrated Windows 2000 advance servers for 120 computers of clients and over 25 sites
- Make changes to network to avoid security breaches with help of Information Technology Manager
- Install and configure 550 client computers and 49servers for offsite company with Windows 2000 professional, Windows 2000 advance server and exchange server
- Set area local networks using UTP, STP and Fiber Optic cables.
Education
Bachelor of Science - Information Technology
BlueCrest College (Affiliated To University of Winneba)
Accra, Ghana10.2015
Oracle Certified Associate - Information Technology
Intercom Product Manufacturing Company (IPMC)
Accra, Ghana01.2012
Microsoft Certified Solutions Associate (MCSA) - Information Technology
Intercom Product Manufacturing Company (IPMC)
Accra, Ghana01.2012
IT Information Library Version 3 (ITIL) - Information Technology
Intercom Product Manufacturing Company (IPMC)
Accra, Ghana01.2011
Microsoft Certified Information Technology Profess - Information Technology
Intercom Product Manufacturing Company (IPMC)
Accra, Ghana01.2010
Microsoft Certified Technology Specialist (MCTS) - Information Technology
Intercom Product Manufacturing Company (IPMC)
Accra, Ghana01.2010
High School Diploma -
Silicon Pro
Accra, Ghana02.2001
High School Diploma -
Intercom Product Manufacturing Company (IPMC)
Accra, Ghana06.2000
High School Diploma -
Accra Academy Secondary School
Accra, Ghana12.1999
Some College (No Degree) - Information Technology
Busy Internet
Accra, GhanaSkills
- Friendly, Positive Attitude
- Organization and Time Management
- Quality Assurance
- Problem Resolution
- Dependable and Responsible
- Analytical Thinking
- Interpersonal Communication
- Customer Relations
Professional Courses
- Forensic Academy, 2021, National Banking College, Accra, Ghana
- AML/CFT Compliance Training, 2020, UBA E-learning, Accra, Ghana
- ISO 27001:2013 Lead Auditor, 2019, Akati Consulting, Accra, Ghana
- Information Security & Audit -ISO 27001:2013, 2017, National Banking College, Accra, Ghana
- Managing Central Clearing System – GhIPSS, 2017, Ghana Interbank Payment and Settlement System Training School, Accra, Ghana
- UBA Ghana PCIDSS Certification Project, 2015, Digital Jewels
- Administering SWIFT Alliance Server, 2015, National Banking College, Accra, Ghana
- Microsoft Hyper-V Virtualization, 2013, National Banking College, Accra, Ghana
- Fundamentals of Banking Management, August 2010, UBA Academy and Knowledge Capital, Accra, Ghana
- IT Security and Disaster Recovery Management, July 2007, National Banking College, Accra, Ghana
- Introduction to Banking, May 2006, UBA Academy, Accra, Ghana
Summary Profile
Currently working as Head of Network and Infrastructure at United Bank for Africa, Ghana Ltd since November 2013. Experience in Information Security and Risk Management. Experience in designing and managing wide area network with Active Directory, Exchange, SCCM etc. Proven track record of training new IT recruits. Expert knowledge of Microsoft (systems). Good knowledge in Cisco Systems. Fair knowledge in Fortigate Firewall. Expert knowledge in CCTV Systems. Expert in Virtual Machine administration. Expert knowledge in disaster recovery management and Backup. Expert knowledge in SWIFT system. Experience in creating and implementing business improvement processes. Exceptional ability to execute projects, programs and policies. Superior ability to lead and motivate team member with ethics and integrity. Outstanding leadership skills. Expert knowledge in enterprise-wide Antivirus deployment. Experience in provide all IT Support to the bank’s head office staff as well as thirty (30) business offices comprising of over five hundred (500) staff. Expert knowledge in procurement. Experience in Data Centre management. Experience in vendor management. Experience in Biometric administration. Experience in Project Management.
References
- Kwame Aduansere, Head Strategy and Business Delivery – Fidelity Bank Ghana Limited, 024-2283360, kaduansere@gmail.com
- Frank Percy Sankah, IT Audit Manager – Goil Ghana Limited, 024-3749054, fpsankah@gmail.com
- Kwadwo Asare Asante, Head of IT – FBN Bank Ghana Limited, 024-3085581, akaasante@gmail.com
Extracurricular Activities
I enjoy watching movies and going on long drives. I also love solving puzzles.
Timeline
Head of Network and Infrastructure
United Bank For Africa Ghana Limited
11.2013 - Current
Network/Mail Administrator
United Bank For Africa Ghana Limited
12.2006 - 10.2013
Systems Administrator
Affiliated Computer Services Ghana Limited
02.2005 - 11.2006
Technical Support Engineer
Busy Internet
09.2003 - 01.2005
Field Engineer
Computer Information Systems Ghana Limited
11.2001 - 08.2003
Bachelor of Science - Information Technology
BlueCrest College (Affiliated To University of Winneba)
Oracle Certified Associate - Information Technology
Intercom Product Manufacturing Company (IPMC)
Microsoft Certified Solutions Associate (MCSA) - Information Technology
Intercom Product Manufacturing Company (IPMC)
IT Information Library Version 3 (ITIL) - Information Technology
Intercom Product Manufacturing Company (IPMC)
Microsoft Certified Information Technology Profess - Information Technology
Intercom Product Manufacturing Company (IPMC)
Microsoft Certified Technology Specialist (MCTS) - Information Technology
Intercom Product Manufacturing Company (IPMC)
High School Diploma -
Silicon Pro
High School Diploma -
Intercom Product Manufacturing Company (IPMC)
High School Diploma -
Accra Academy Secondary School
Some College (No Degree) - Information Technology
Busy Internet
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