CYNTHIA YAA TIBO
ACCRA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Admissions Clerk
The Bank Hospital
Accra
07.2021 - Current
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Completed relevant insurance and other claim forms.
- Arranged hospital admissions for patients as required.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Court Clerk
Judicial Services
Accra
09.2019 - 09.2021
- Organized and maintained a large database of records, including case files, court dockets, and other related materials.
- Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
- Attended all sessions of court and recorded minutes of proceedings.
- Managed calendar scheduling for courtroom proceedings.
- Ensured that all necessary forms were completed accurately before trial dates.
- Made copies of relevant documents for distribution to attorneys and other parties involved in a case.
- Served as liaison between the courts and law enforcement agencies when necessary.
- Updated records after each hearing or trial was concluded.
Administrative Assistant
Eden Family Hospital
Accra
08.2013 - 02.2019
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Created travel arrangements for senior managers according to their requirements.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company.
Pharmacist Assistant
FREEMART PHARMACY
ACCRA
07.2007 - 12.2010
- Assisted pharmacists in preparing and filling prescriptions, including measuring medications, counting tablets, labeling bottles, and entering information into the computer system.
- Maintained patient profiles by recording medication history and other pertinent information.
- Provided customer service to patients by answering questions related to prescription medications and refills.
- Collaborated with pharmacists regarding drug interactions, contraindications, dosage requirements, side effects, storage instructions and expiration dates.
- Verified accuracy of prescriptions filled by comparing data on screen with hard copy of prescription.
- Received incoming orders from wholesalers and suppliers.
- Processed third-party insurance claims for reimbursement of prescription medications.
- Handled cash register transactions accurately and efficiently while maintaining appropriate records according to regulations.
Education
Bachelor of Arts - Human Resources Management
BlueCrest University College(affiliated To UEW)
Accra, Ghana09-2019
Skills
- Appointment Scheduling
- Insurance Verification
- Confidentiality
- Microsoft Office
- Patient Registration
- Strong Organization
- Understanding of insurance options
- Client Relations
- Records Maintenance
- Data Entry
- Patient Scheduling
- Multitasking
- Attention to detail
Certification
- Bachelor of Arts in Human Resource Management
Languages
English
First Language
English
Intermediate (B1)
B1
Akan
Advanced (C1)
C1
Websites
Accomplishments
- Single handedly organized health screening for First Year Senior High Schools in three regions namely Ashanti, Volta and Greater Accra
References
References available upon request.
Timeline
Admissions Clerk
The Bank Hospital
07.2021 - Current
Court Clerk
Judicial Services
09.2019 - 09.2021
Administrative Assistant
Eden Family Hospital
08.2013 - 02.2019
Pharmacist Assistant
FREEMART PHARMACY
07.2007 - 12.2010
Bachelor of Arts - Human Resources Management
BlueCrest University College(affiliated To UEW)
- Bachelor of Arts in Human Resource Management
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