Cynthia Kuukua Tawiah

•Provide administrative support in managing correspondence including, answering calls, scheduling meetings.

• Handle basic bookkeeping tasks and filing and retrieving of records, documents, and reports.

• Assisted in the preparation of reports on weekly / monthly basis and undertook spot checks respectively.

• Greet all office visitors and tenants in a warm, pleasant and respectful manner and monitor visitor’s access and maintain security awareness.

• Administrative duties, including posting notices and maintaining supply inventory.

• Collaborate with technical support teams to ensure clients receive timely assistance and solutions.

• Manage office services by ensuring office operations and procedures are organized, supply requisitions reviewed and that clerical functions were properly assigned and monitored.

• Strategically planned and executed marketing campaigns tailored to target groups, specific regions, and the broader community to drive engagement and brand visibility.

• Designed and implemented marketing programs and business strategies that boosted company exposure,enhanced customer traffic, and increased sales performance.

• Successfully launched marketing initiatives for new product lines, fostering market penetration and growth.

• Identified and analyzed target audiences, devising impactful campaigns that aligned with demographic insights to maximize results.

• Maintained a comprehensive and organized database of files, contacts, and project documentation to ensure efficiency and continuity.

• Coordinated and prepared experiential marketing projects for prominent companies, including Guinness Ghana, Wilmar Africa, and Olam Ghana.

• Conducted in-depth research and facilitated in-house below-the-line (BTL) marketing activities for major events such as the FMCG Summit & Awards, Women’s Choices Awards, Shine Summit, National Business Honours, and Global Fashion Week.

• Managed stakeholder correspondence, organized student engagement events. •Organized community outreach programs and information sessions.

• Maintained applicant records, supported selection logistics, and ensured data accuracy.

• Provided comprehensive secretarial and administrative support, including scheduling meetings, managing calendars, and coordinating different events.

• Supervised and managed social media outreach efforts, developing engaging content to enhance public awareness and engagement with parliamentary activities.

• Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.

• Improved public speaking abilities through leading presentations and briefings during service activities.

• Assisted in drafting and disseminating press releases, elevating organization's profile within community.

• Sorted, organized, and maintained files, spreadsheets, and reports, ensuring streamlined access to information.

• Acted as a personal assistant to the Public Relations Officer (PRO), managing schedules and providing administrative support.

• Drafted and prepared approved letters for media publication regarding wanted persons, ensuring accuracy and compliance with standards.

• Moderated events for the Criminal Investigations Department (Headquarters), both on and off-premises,to ensure smooth execution and stakeholder engagement.

• Assisted the PRO with event planning and preparation, ensuring all aspects of coordination and moderation were executed effectively.

• Collaborated with the team to strategize and facilitate effective communication between the Public Affairs Unit and the media.