Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CYNTHIA OTUZI

Accra

Summary

Energetic and motivated CareGiver who is highly organized and skilled at balancing the needs of clients in both medical and personal capacities. Accurate, assertive, and adaptable professional who can effectively multitask in challenging situations and meet critical deadlines. Patient - oriented CareGiver and a volunteer with Two plus years of diverse experience in direct patient care, staff supervision, and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Enrolled CareGiver specialty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Care Giver

Capital Health Care Enterprise. Mercy Home Care Se
03.2025 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Teacher Intern

A Life Educational Complex
04.2023 - 02.2025
  • Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques.
  • Enhanced student understanding by implementing creative activities and interactive teaching methods.
  • Utilized data-driven instruction to modify lesson plans based on student assessment results, maximizing learning outcomes.
  • Adapted instructional approaches to accommodate different learning styles, ensuring all students had access to course content.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Created and developed lesson plans to meet students' academic needs.

Front Office Assistant

Brooks Rehabilitation Clinic
03.2017 - 11.2019
  • Managed purchasing, stocking and organizing inventory.
  • Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
  • Maintained [Type] office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Reviewed and updated customer information in database for accuracy.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Assisted in preparation of reports and presentations, enabling more informed decision-making processes.
  • Ensured confidentiality and security of sensitive information through diligent record-keeping and data entry.

Education

Associate of Science - Health Care Assistant in CareGiver

Clarion College
Accra Ghana
10-2024

Associate of Arts - Journalism And Media Studies

Multimedia Institute of Ghana
Accra, Ghana
12-2019

Skills

  • Meal preparation
  • Respectful and compassionate
  • Time management
  • Verbal and written communication skills
  • First aid and safety
  • Dementia care
  • Medical record-keeping
  • Mobility assistance
  • Heavy lifting
  • Medication administration
  • ADL assistance
  • Bedside care
  • Patient care and companionship
  • Lifting and transferring
  • Compassion and empathy
  • Personal hygiene assistance
  • Elderly care

Certification


  • CPR/FIRST AID Certificate (Clarion College) - 2024
  • News Casting Certificate (Ghana Institute of Journalism) 2019
  • A volunteer at the 4th Physiotherapy Outreach Clinic Certificate (Ghana Physiotherapy Association)2018
  • A volunteer at the 5th Physiotherapy Outreach Clinic Certificate (Ghana Physiotherapy Association) 2018

Timeline

Care Giver

Capital Health Care Enterprise. Mercy Home Care Se
03.2025 - Current

Teacher Intern

A Life Educational Complex
04.2023 - 02.2025

Front Office Assistant

Brooks Rehabilitation Clinic
03.2017 - 11.2019

Associate of Science - Health Care Assistant in CareGiver

Clarion College

Associate of Arts - Journalism And Media Studies

Multimedia Institute of Ghana

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CYNTHIA OTUZI