Experienced and adaptable professional with a strong work ethic, skilled in both team collaboration and independent work environments. Background includes expertise in insurance benefit verification and meticulous patient documentation. Recognized as a proficient Insurance Verification Specialist, acknowledged for seamless handling of various office tasks.
2. Client Relations and Customer Service 3. Inventory Management 4. Quality Assurance 5. Payroll Processing
1. Scheduling and Staff Coordination
Coordinate and manage the work schedules of cleaning staff to ensure proper coverage and efficient operations. This includes adjusting schedules as needed to accommodate changes in client needs or staff availability.
Handle client inquiries, complaints, and feedback promptly and professionally. Maintain positive relationships with clients, ensuring their needs are met and their expectations are exceeded.
Maintain and order cleaning supplies and equipment to ensure that staff have the necessary tools to perform their duties. This includes keeping track of inventory levels and managing procurement processes.
Conduct regular site visits and inspections to ensure cleaning standards are maintained and client expectations are met. Implement quality control measures and address any issues that arise to maintain high service standards.
Ensure timely and accurate payroll for cleaning staff, including managing time sheets and handling payroll queries. This also involves coordinating with the acountant to ensure proper compensation for staff.
In my free time, I enjoy listening to music, reading, and cooking. Music relaxes me, reading broadens my horizons, and cooking lets me be creative and share delicious meals with others.
Ghana West Africa
Adukrom– Eastern Region
• Extensive travel experience, fostering a global perspective and adaptability.
• Avid reader with a passion for staying informed and acquiring diverse knowledge.
• Music enthusiast, finding inspiration and relaxation through various genres.
• Proactive in interacting with individuals, fostering continuous learning and exchanging new ideas.