CURTIS BIMPOING DONKOR
Accra,Ghana
Summary
Entrepreneur and multi-disciplinary operations leader with over a decade of experience running a business, managing IT infrastructure, and directing communications for a non-profit foundation. FIATA-certified freight forwarding professional with a Master’s in International Relations and Diplomacy and a B.Sc. in Information and Communication Technology. Combines hands-on business management (budgeting, staffing, inventory, sales, client relationships) with technical depth and international trade knowledge to build efficient operations, strong stakeholder relationships, and sustainable growth.
Overview
2
2
Certifications
15
15
years of professional experience
Work History
General Manager
CURTIS TECHNICAL SERVICES
Accra, Ghana
10.2018 - Current
- Track [number] daily customer service cases to keep response times steady and service quality consistent.
- Manage daily business operations across budgeting, inventory control, scheduling, and sales support.
- Guide staff recruitment, training, and professional development to strengthen performance and consistency.
- Build client relationships, review market trends, and coordinate operational activities that support growth and service delivery.
Director of Communications
RHIZA FOUNDATION GHANA
Accra, Ghana
02.2012 - Current
- Develop 10 stakeholder updates monthly to strengthen outreach coordination and community engagement.
- Lead communication strategies that build public awareness, reinforce organizational messaging, and support community engagement.
- Coordinate media outreach for events, programs, and initiatives to expand visibility and stakeholder reach.
- Develop crisis communication plans that support timely response and consistent public messaging.
- Maintain contact databases and stakeholder records to support outreach coordination and donor engagement efforts.
- Monitor communication trends and manage multiple projects while balancing stakeholder expectations and fundraising support.
IT Manager
HIGLAB COMPANY LIMITED
Accra, Ghana
07.2011 - Current
- Align IT priorities with business operations and strategic planning to support day-to-day productivity.
- Manage network infrastructure and software troubleshooting to keep systems stable, secure, and available.
- Develop IT policies and procedures that improve operational consistency and support better internal controls.
Education
Chartered Accountant / Accounting Profession - undefined
Institute of Chartered Accountants, Ghana (ICAG)
Master of Arts - International Relations and Diplomacy
Ghana Institute of Management and Public Administration (GIMPA)
Ghana07-2026
FIATA Diploma - Freight Forwarding
FIATA
Switzerland11-2022
Computer Network & System Engineering
IPMC Ghana
Ghana11-2022
Bachelor of Science - Information Communication Technology
Ghana Institute of Management and Public Administration (GIMPA)
Ghana01-2015
System And Networking Engineer
IPMC University College
Accra Ghana09-2011
Skills
- Business operations management
- Project management
- Strategic planning
- Operations management
- Change management
- Business development
- Client & account management
- Communications & public relations
- Client relationship management
- Sales strategy
- IT management & technical support
- Software & network troubleshooting
- Network infrastructure management
- IT policy development
- Financial & budget analysis
- Inventory & purchasing management
- Vendor & dealer management
- Cost analysis & savings
- Network administration
- System administration
- Contract negotiation
- Budget planning
- Proposal writing
- Shipment coordination
- Carrier management
- Shipment tracking
- Freight documentation
- Customs clearance
- Import export procedures
- Incoterms
- Inventory control
- Warehouse operations
- Scheduling
- International shipping
- Supply chain coordination
- Vendor negotiation
- Customer account management
- Route planning
- Logistics reporting
- Communication strategy
- Media relations
- Crisis communication
- Internal communications
- Content strategy
- Community engagement
- Media monitoring
- Donor relations
- Database management
- Event promotion
Certification
FIATA Diploma in Freight Forwarding
Timeline
General Manager
CURTIS TECHNICAL SERVICES
10.2018 - Current
Director of Communications
RHIZA FOUNDATION GHANA
02.2012 - Current
IT Manager
HIGLAB COMPANY LIMITED
07.2011 - Current
Bachelor of Science - Information Communication Technology
Ghana Institute of Management and Public Administration (GIMPA)
Computer Network & System Engineering
IPMC Ghana
FIATA Diploma - Freight Forwarding
FIATA
Master of Arts - International Relations and Diplomacy
Ghana Institute of Management and Public Administration (GIMPA)
Chartered Accountant / Accounting Profession - undefined
Institute of Chartered Accountants, Ghana (ICAG)
System And Networking Engineer
IPMC University College