Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Constance Boatemaa Amaning

Accra

Summary

One of the best baker in Accra excelling in quality control and customer service. Expert in crafting high-quality baked goods while maintaining strict food safety standards. Recognized for enhancing customer satisfaction through customized cake designs and efficient service, fostering a collaborative team environment to streamline production processes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Baker

Accra
01.2016 - Current
  • Prepared dough and batters following standardized recipes for consistency and quality.
  • Operated ovens and baking equipment to ensure optimal baking conditions.
  • Assisted in training new staff on baking techniques and safety protocols.
  • Maintained cleanliness of workstations to meet health and safety regulations.
  • Collaborated with team members to streamline production processes for efficiency.
  • Oversaw daily operations, ensuring adherence to quality standards and timely delivery of products.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Adjusted recipes based on available ingredients or dietary restrictions,
  • Collaborated with local suppliers to secure high-quality ingredients, enhancing flavor of bakery products.
  • Customized cake designs according to customer requests, increasing satisfaction and repeat business success
  • Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
  • Increased customer satisfaction with friendly and efficient service.

Education

High School Diploma - Modern Cake Making , Design And Sugar Craft

Hakies Floral And Catering Institute
Greater Accra - Mallam
12.2015

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Attention to detail
  • Kitchen safety
  • Food safety
  • Cleanliness standards
  • Oven operation
  • Quality control
  • Time management
  • Dough handling
  • Bread making
  • Basic math
  • Kitchen equipment operation
  • Waste reduction
  • Pastry preparation
  • Holiday baking
  • Cake decorating
  • Traditional baked goods
  • Portion control
  • Ingredient selection
  • Icings and fondant
  • Fondant application
  • Multitasking and organization
  • Team collaboration
  • Hand-eye coordination
  • Flavor pairing
  • Baking techniques
  • Baking
  • Professional telephone manner

Certification

Diploma in cake making

Certification in Yogurt making

Languages

English
Advanced (C1)

Timeline

Baker

Accra
01.2016 - Current

High School Diploma - Modern Cake Making , Design And Sugar Craft

Hakies Floral And Catering Institute
Constance Boatemaa Amaning