Comfort Gorkeh
Eikwe
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing,sales cash handling accuracy and ability to work fast. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Cashier
Queens Ville West Healthline
Esiama
12.2021 - Current
- Processed customer transactions accurately and efficiently at healthline facility.
- Assisted customers with inquiries and provided information on services available.
- Maintained cleanliness and organization of cashier area to ensure a welcoming environment.
- Educated customers on our products and services.
- Did daily sales and book keeping
- Resolved customer complaints promptly, ensuring satisfaction in a fast-paced setting.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed
Cashier
GOD IS LOVE RESTAURANT
Takoradi
11.2019 - 10.2021
- Received cash payment and Mobile money transaction
- Managed cash drawer, ensuring proper handling of cash and electronic payments.
- Resolved customer complaints promptly, ensuring satisfaction in a fast-paced setting.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Salesperson
America Supermarket
AIYINASI
07.2017 - 08.2019
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays throughout the store.
- Processed transactions accurately at the cash register.
- Welcomed customers with smile .
- Assisted sales manager in promoting and advertising our products on traditional radio by making awareness of the organisation.
- Developed key customer relationships to increase sales.
- Received customers complaints and made necessary resolutions.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Education
NKROFUL AGRICULTURAL SENIOR HIGH SCHOOL
Nkroful , Ghana Skills
- Cash handling
- Point of sale operation
- Transaction processing
- Bookkeeping
- Communication
- Microsoft word
- Able to work effectively under pressure
- Conflict Resolution
- Computer literacy
Languages
English
First Language
English
Advanced (C1)
C1
Twi
Proficient (C2)
C2
References
References available upon request.
Timeline
Cashier
Queens Ville West Healthline
12.2021 - Current
Cashier
GOD IS LOVE RESTAURANT
11.2019 - 10.2021
Salesperson
America Supermarket
07.2017 - 08.2019
NKROFUL AGRICULTURAL SENIOR HIGH SCHOOL