Collins Kofi Tawiah
Sunderland
Summary
Seeking an opportunity in your University to expand the knowledge and skills I have acquired and also contribute my effort towards the achievement of the aims and objectives of my prospective employer. To also improve productivity and performance through efficient and effective use of available resources and with the top management in any organization to help in its sustainable growth and profit in the near future.
Dedicated Senior Administrative Assistant with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Qualified Senior Administrative Assistant with extensive background in advanced management processes. Used superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project manager with outstanding team leadership abilities to meet targets consistently.
Trustworthy Senior Administrative Assistant with 4 years, 3 months of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Motivated Senior Administrative Assistant with 4 years, 3 months of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
16
16
years of professional experience
Work History
Secretary to the Deputy Registrar
Catholic University of Ghana
Sunyani, Bono Region
01.2020 - 02.2025
- Drafting responses to students' correspondences
Issuing of invitation letters to mature applicants - Assisting in the issuing of admission letters to applicants
Making photocopies - Assisting other staff members
- Dispatching of documents
- Responding to inquiries by visitors, callers, and students
- Drafting Memos
- Any other duties by the Registrar and the Deputy Registrar
- Printing of Postgraduate and Undergraduate Certificates
- Processing of graduations documents
- Responding to the University emails
- Example: Mails from World Education Service (WES), Spantran, CGFNS International
- Authentication of student's documents to foreign and locations institutions for further processing
- Registration of students for their student's index numbers
Care Worker
SAKYIWAA HOME CARE SERVICE
Sunyani, Bono Region
03.2023 - 12.2024
- Visited and cared for service users within their own homes.
- Helped patients requiring assistance to consume drinks and food.
- Assisted patients with showering, cleaning and toileting duties as requested.
- Kept client information secure and confidential.
- Maintained excellent patient satisfaction by proactively helping them with their needs, requirements and offering service with a smile.
- Responded appropriately to safeguarding incidents and emergencies.
- Supported people with social and physical health with a proactive and helpful approach.
Cooked nutritious meals, adhering to patient dietary requirements. - Communicated with family members, carers and multidisciplinary professionals to elevate level of care.
- Responded to emergencies promptly, applying first aid and contacting emergency services when necessary.
Cleaning Assistant
SUNYANI TEACHING HOSPITAL
Sunyani, Bono Region
01.2019 - 12.2021
- Offered exceptional attention to detail in dusting, vacuuming, and polishing office furniture and fixtures.
- Emptied bins and disposed of any hazardous waste following health and safety regulations.
- Participated in training sessions to stay updated on the latest cleaning technologies and health and safety regulations.
- Conducted deep cleaning of restrooms, including sanitizing toilets, sinks, and mirrors, promoting a hygienic workplace.
Warehouse Worker
MANU AGYEMANG FOOTWEAR SERVICES
Sunyani, Bono Region
02.2017 - 11.2020
- Participated in continuous improvement initiatives, suggesting changes to improve workflow and reduce waste.
- Maintained a clean and orderly warehouse environment, complying with hygiene and safety standards.
- Loaded and unloaded delivery vehicles efficiently, minimising wait times and maximising productivity.
- Assessed and adjusted storage methods based on footwear type and size to maximise warehouse space utilization.
- Processed returns and exchanges promptly, ensuring customer satisfaction and inventory accuracy.
- Managed time effectively to complete all assigned tasks within designated shifts, demonstrating strong organisational skills.
- Responded to enquiries from the sales team regarding stock availability and order status updates.
- Picked, packed, and labelled footwear orders accurately for dispatch to meet daily targets.
- Monitored supply levels and reordered materials as necessary to prevent stockouts and production delays.
- Handled fragile footwear items with care during packing to prevent damage and ensure quality delivery.
Administrative Assistant
Banda District Assembly
Sunyani, Bono Region
05.2019 - 09.2019
- Managed correspondence, facilitated inter-departmental support, and engaged in daily administrative routines.
Vendor – Store Keeper
Fun Milk Ghana
Sunyani, Bono Region
08.2015 - 08.2016
- Managed inventory, processed customer orders, and promoted products, enhancing sales and customer service skills.
Shop Attendant
SEKYIWAA SUPERMARKET
Sunyani, Bono Region
01.2009 - 12.2011
- Provided detailed information and advice on products, helping customers make informed purchasing decisions.
- Managed queue lines efficiently, reducing wait times and improving overall customer experience.
- Coordinated with suppliers during deliveries, ensuring stock is received, checked, and stored correctly.
- Greeted customers upon entry, offering assistance and direction to specific products within the store.
- Kept abreast of new product releases and industry trends to provide current and relevant advice to customers.
- Engaged with customers to gather feedback on products and services, contributing insights to improve store offerings.
- Collaborated with team members to achieve sales targets, participating in promotional events and sales activities.
- Maintained a clean and tidy store environment, ensuring aisles and displays were presentable at all times.
- Handled customer enquiries and complaints with professionalism, resolving issues to enhance customer satisfaction.
Education
Master of Science - International Business Management
University of Sunderland
Sunderland 03.2025 - Current
Bachelor of Arts - Business Management
University For Development Studies
GHANAWest Africa Senior Secondary Certificate Examination (WASSCE) -
Akumfi Ameyaw Senior High School
GHANABasic Education Certificate Examination (BECE) -
St. Joseph Roman Catholic Junior High School
GHANASkills
Accurate Data Recording
Report writing
Effective Team Collaborator
Ability to work under pressure
Communication skills
Client service
Self-motivated
Quick learner
Diligent
Microsoft Office
SPSS
Volunteer Experience
Community Volunteer (2020 to 2025)
- Helped with many community service activities such as raising money, giving food to those in need, spreading awareness about breast cancer, cleaning up the community, and carrying out fumigation efforts.
- Led efforts to support education by gathering and giving out books and educational materials to rural areas that do not have many resources.
Certifications Workshops
Product and Personal Management
Business Management
Life Management.
Extracurricular Activities
Leader & Member, University Football Team,
(University for Development Studies-Tamale)
2018-2019: Led the team with a focus on teamwork, sportsmanship, and achieved significant improvements in performance.
Founder & Leader, Community Clean-Up Initiative
(University for Development Studies-Tamale)
2018: Initiated and led a community clean-up event, mobilizing up to 800 students and fostering environmental awareness.
Timeline
Master of Science - International Business Management
University of Sunderland
03.2025 - Current
Care Worker
SAKYIWAA HOME CARE SERVICE
03.2023 - 12.2024
Secretary to the Deputy Registrar
Catholic University of Ghana
01.2020 - 02.2025
Administrative Assistant
Banda District Assembly
05.2019 - 09.2019
Cleaning Assistant
SUNYANI TEACHING HOSPITAL
01.2019 - 12.2021
Warehouse Worker
MANU AGYEMANG FOOTWEAR SERVICES
02.2017 - 11.2020
Vendor – Store Keeper
Fun Milk Ghana
08.2015 - 08.2016
Shop Attendant
SEKYIWAA SUPERMARKET
01.2009 - 12.2011
Bachelor of Arts - Business Management
University For Development Studies
West Africa Senior Secondary Certificate Examination (WASSCE) -
Akumfi Ameyaw Senior High School
Basic Education Certificate Examination (BECE) -
St. Joseph Roman Catholic Junior High School
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