Collins Mensah
Takoradi
Summary
Junior Data Analyst intern with expertise in data visualization and statistical modeling. Transformed raw data into actionable insights, significantly improving reporting accuracy. Provided technical support and cultivated customer relationships, showcasing strong attention to detail and effective communication skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Junior Data Analyst Intern
Quality Assurance and Academic Planning
Takoradi, Ghana
04.2025 - 08.2025
- Assessed and addressed customer needs with prompt and efficient solutions.
- Managed diverse project for data capture, storage and forecast analysis
- Cleaned, organized and transformed raw data into meaningful information for reporting purposes
- Interpreted complex results from quantitative analyses and communicated them effectively through visualization or reports
- Provided technical support to users of analytical tools such as Excel, Tableau, Power BI
- Provided technical support for existing reports, dashboards or other tools
- Completed day-to-day duties accurately and efficiently
IT Technical Support Intern
Bethel Methodist Medical Centre
Takoradi, Ghana
07.2023 - 12.2023
- Communicated incident response updates and resolution timeframes to customers, enhancing transparency and trust
- Attended training session to remain updated on latest IT technologies and best practices
- Implemented robust security measures to safeguard data from unauthorized access
- Resolved technical issues across operating systems, applications, printers, and hardware peripherals
- Configured and tested network connections, ensuring consistent functionality
- Assisted with server administration, patching systems and monitoring disk space to maintain optimal server performance
Teaching Assistant
St. Paul Anglican School
Bawjiase, Ghana
01.2021 - 01.2023
- Assisted teachers in generating materials, planning lessons, and preparing classes
- Facilitated group discussions to promote student engagement and understanding
- Cultivated relationships with parents and guardians to improve student support
Education
Information Technology
Takoradi Technical University
Takoradi, Ghana08-2026
Skills
- Data visualization and analysis
- Statistical and predictive modeling
- Excel and python proficiency
- R programming and Tableau expertise
- IT troubleshooting and web development
- Attention to detail and data storytelling
- Customer service and technical support
- Project management skills
Certification
- ALX - Certified AI Career Essential and Data Analytics
- COUSERA - Certified Data and Data Everywhere Foundation
- IBM - Cloud Computing Foundation
Languages
English
Timeline
Junior Data Analyst Intern
Quality Assurance and Academic Planning
04.2025 - 08.2025
IT Technical Support Intern
Bethel Methodist Medical Centre
07.2023 - 12.2023
Teaching Assistant
St. Paul Anglican School
01.2021 - 01.2023
Information Technology
Takoradi Technical University