Clinton Agyemang
Kumasi
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
3
3
years of professional experience
1
1
Language
Work History
IT Specialist Manager
Blaskash Services
03.2022 - Current
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Optimized network performance through regular monitoring and maintenance.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Trained employees on new technologies, increasing competency levels across the organization.
IT Operations Technician
Hilite Group Of Companies
05.2021 - 01.2022
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
Education
Bachelor of Science - Information Communition Technology
Christian Service University College
Kumasi,Ghana07.2021
Skills
- Application Installations
- Technical Issue Analysis
- Technical Reporting
- System Upgrades
- Network Administration
- IT Risk Management
Reference
Chapirah Samuel
Managing Director, Blaskash Services
Phone +233209497783
Email chapscore70@gmail.com
Kwaku Duah
Managing Director,HIlite group
Phone +233247251576
Email edwarbea484@gmail.com
Timeline
IT Specialist Manager
Blaskash Services
03.2022 - Current
IT Operations Technician
Hilite Group Of Companies
05.2021 - 01.2022
Bachelor of Science - Information Communition Technology
Christian Service University College
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