CLEMENT OTENG
IT Support Specialist / UI/UX Designer / Front-end Developer
Gbetsile,Tema
Summary
Dynamic and innovative, with a stint at GRIDCo Head Office, I excel in UX architecture, UX analyst, UX designer and providing stellar IT support. My achievements include streamlining network troubleshooting and enhancing team productivity through agile development. Known for exceptional technical troubleshooting and fostering collaborative environments, I bring both critical hard and soft skills to the table.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
UI/UX Designer
Personal Project
Legon, Ghana
07.2023 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
Network researcher
School Project
Legon, Ghana
10.2023 - 08.2024
- Resolved problems, improved operations and provided exceptional service.
- Gathered and organized information for research purposes.
- Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
- Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
- Managed multiple research projects simultaneously, ensuring timely completion within budget constraints.
- Conducted comprehensive literature reviews for foundational understanding, leading to groundbreaking insights.
- Developed new research protocols to streamline project execution, resulting in timely completion of studies.
Network Administrator and UI/UX designer Intern
GRIDCo Head Office
Tema, Ghana
10.2023 - 11.2023
- Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
- Developed and refined build process and configurations, and contributed to network automation.
- Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
UI/UX Designer and Front-end development
School Project
Legon, Ghana
01.2023 - 05.2023
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently
IT Intern
GRIDCo Head Office
09.2022 - 11.2022
- Supported IT department in handling technology rollout and maintenance.
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Delivered assistance and support for team-based IT projects.
Education
Bachelor of Science in Information Technology - UI/UX Designing, Computer Networks And Programming
University of Ghana
Legon, Ghana 01.2021 - 08.2024
West African Senior Secondary Certificate Examination(WASSCE) -
St. Andrews Senior High School
Assin Foso, Ghana 09.2017 - 09.2020
Skills
UI/UX architecture
Responsive design
Agile Development
Front-End Development
IT support experience
Network Troubleshooting
Switch and Router Configuration
Technical Support
LAN and WAN Management
User Interface (UI) design
Wireframing and Prototype Design
Accomplishments
- Collaborated with team of five(5) in the development of a pharmacy application.
- Achieved a virtual university through effectively helping with the UI/UX designing.
- Achieved a responsive e-commence web application by introducing Flutterflow for the UI/UX designing tasks.
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteOn-SiteImportant To Me
Company CultureFlexible work hoursCareer advancementTeam Building / Company RetreatsTimeline
Network researcher
School Project
10.2023 - 08.2024
Network Administrator and UI/UX designer Intern
GRIDCo Head Office
10.2023 - 11.2023
UI/UX Designer
Personal Project
07.2023 - 09.2023
UI/UX Designer and Front-end development
School Project
01.2023 - 05.2023
IT Intern
GRIDCo Head Office
09.2022 - 11.2022
Bachelor of Science in Information Technology - UI/UX Designing, Computer Networks And Programming
University of Ghana
01.2021 - 08.2024
West African Senior Secondary Certificate Examination(WASSCE) -
St. Andrews Senior High School
09.2017 - 09.2020