Claudia Asenso
Accra
Summary
Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Sales representative
Enterprise life
Accra
11.2022 - 11.2023
- Presented latest merchandise to prospective buyers.
- Built lasting relationships with clients through customer service interactions.
- Used consultative sales approach to understand and meet customer needs.
- Set up appointments with potential and current customers to discuss new products and services.
- Completed customer searches to generate new leads.
- Collected and processed payments.
Hospitality representative
Ghana Civil Aviation Training Academy
Accra, Accra
08.2022 - 11.2022
- Accurately inputted and updated reservation information using the company software with meticulous attention to detail.
- Communicated with guests in a professional, upbeat manner to uphold exceptional industry reputation.
- Assisted staff with administrative duties during peak schedules.
- Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
- Collected and processed guest data in line with data protection regulations.
- Maintained reception and waiting areas to ensure a clean, safe environment for staff and guests.
Education
A-Levels - General Arts
Apostle Safo School of Arts and Sciences
Ghana, Accra 05.2015 - 06.2018
Bachelor of Arts - Information Studies
University Of Ghana
08.2018 - 09.2022
Skills
- Customer needs analysis
- Face-to-face selling
- Target-driven
- Interpersonal communication skills
Languages
English
Fluent
Affiliations
- Data Analysing with Power Bi, Sql, Python and Databases
Certification
Obtained a Microsoft Certification in Power Bi Data Analysis
References
References available upon request.
Timeline
Sales representative
Enterprise life
11.2022 - 11.2023
Hospitality representative
Ghana Civil Aviation Training Academy
08.2022 - 11.2022
Bachelor of Arts - Information Studies
University Of Ghana
08.2018 - 09.2022
A-Levels - General Arts
Apostle Safo School of Arts and Sciences
05.2015 - 06.2018
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