CLARISSA DELAENAM ANANI
ACCRA,Ghana
Summary
Diligent professional with expertise in personnel management and staff supervision, adept at navigating regulatory requirements and ensuring ethical procurement. Demonstrates proficiency in health information systems and medication ordering, with a strong focus on performance metrics. Skilled in supplier evaluation techniques, negotiation, and liaison, complemented by advanced capabilities in MS Word, Excel, and PowerPoint. Committed to optimising product lifecycle awareness to enhance organisational efficiency.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
PHARMACY MANAGER
OPTIMAX PHARMACY LTD
Accra, Ghana
03.2024 - Current
- Implemented an effective stock rotation system, preventing drug expiry issues.
- Oversaw medication dispensing, ensuring accuracy and quality control at all times.
- Implemented cost control measures leading to significant savings in the budget.
- Ensured accurate prescription processing, enhancing patient safety.
- Streamlined procurement processes for improved operational effectiveness.
- Streamlined procurement processes by liaising with suppliers and negotiating contracts.
- Built strong relationships with suppliers, resulting in favourable credit terms and timely deliveries.
PHARMACY MANAGER
JOEPHIL PHARMACY LTD.
Accra, Ghana
12.2022 - 03.2024
- Improved revenue from over-the-counter sales by displaying popular items prominently.
- Oversaw medication dispensing, ensuring accuracy and quality control at all times.
- Handled customer queries promptly and professionally, improving customer satisfaction rate.
- Evaluated new pharmaceutical products for inclusion in inventory selection.
- Managed daily pharmacy operations, resulting in smooth workflow.
- Implemented cost control measures leading to significant savings in the budget.
- Streamlined inventory management for improved drug supply reliability.
- Resolved conflicts within the team effectively, maintaining a harmonious work environment.
- Negotiated buying conditions and sales contracts to secure lucrative deals.
SUPERINTENDENT PHARMACIST
WALGREENS RETAIL&WHOLESALE PHARMACY
Akim Oda, Ghana
11.2020 - 01.2022
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Tallied cash at the end of each shift and handled discrepancies according to company policies.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Worked overtime shifts during busy periods or times of unexpected high volume.
- Negotiated contracts with suppliers to secure competitive pricing.
- Stored medication according to specific temperature instructions.
- Built and maintained productive relationships with employees and customers.
- Establishing clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Effective stock management to ensure drug availability at all time.
MEDICAL REPRESENTATIVE
MSN PHARMACEUTICAL
, Ghana
08.2020 - 10.2020
- Implementation of activations to increase awareness of company product.
- Provided effective and efficient solutions to aid progression in line with overall targets.
- Adeptly handles operations to deliver top-notch customer service.
- Maintained excellent standards of service through impeccable attention to detail.
- Liaised with medical staff whilst promoting benefits of new drugs.
PHARMACIST
JOEPHARMA PHARMACY
, Ghana
01.2020 - 08.2020
- Oversaw drug preparation and distribution activities to provide safe, efficient care for clients.
- Utilized computerized resources and Patient Management systems (RPMS) and Electronic Health Record system (EHR).
- Dispensed and delivered patient medications.
- Recommended over the- counter medications for patients after assessing symptoms.
Education
Master of Science - Procurement and supply chain management
UNIVERSITY OF GHANA
Legon 10.2024 - 10.2025
B.Sc. - Pharmacy
CENTRL UNIVERSITY
ACCRA, GHANACertificate of Secondary School Education - Science
GHANA NATIONAL COLLEGE
CAPE COASTSkills
- Personnel management
- Staff Supervision
- Regulatory requirements
- Medication ordering
- Health Information systems
- Performance Metrics
- Proficient in MS(WORD, EXCEL, POWERPOINT)
- Ethical procurement
- Product lifecycle awareness
- Supplier evaluation techniques
- Supplier liaison
- Supplier negotiation
REFERENCE
- MAAME EWUARABENA, ANSAH, 0208130983, GREATER ACCRA REGIONAL HOSPITAL
- JOSEPH, ADDO, 0204658555, JOEPHARMA CO.LTD
INTERNSHIPS
- Legon Hospital, Accra Ghana.
- Pentecost Hospital, Madina
- Madina Estate Pharmacy, Accra
- Greater Accra Regional Hospital, Accra Ghana
- Prime Pharmacy, Accra
Languages
English
Fluent
Affiliations
- Playing the clarinet
References
References available upon request.
Timeline
Master of Science - Procurement and supply chain management
UNIVERSITY OF GHANA
10.2024 - 10.2025
PHARMACY MANAGER
OPTIMAX PHARMACY LTD
03.2024 - Current
PHARMACY MANAGER
JOEPHIL PHARMACY LTD.
12.2022 - 03.2024
SUPERINTENDENT PHARMACIST
WALGREENS RETAIL&WHOLESALE PHARMACY
11.2020 - 01.2022
MEDICAL REPRESENTATIVE
MSN PHARMACEUTICAL
08.2020 - 10.2020
PHARMACIST
JOEPHARMA PHARMACY
01.2020 - 08.2020
B.Sc. - Pharmacy
CENTRL UNIVERSITY
Certificate of Secondary School Education - Science
GHANA NATIONAL COLLEGE