Clara Mensah
Accra
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Vice President of NCCE
Accra Girls Senior High School
Accra
02.2021 - 06.2022
- Served as Vice President for the NCCE club, demonstrating leadership skills in organizing and leading club activities.
- Coordinated various events and activities within the NCCE club, including workshops, seminars, and community outreach programs.
- Managed a team of club members, delegating tasks effectively and ensuring smooth operation of club activities.
- Developed strong communication skills through regular interaction with club members and school staff.
Secretary, Writers and Debators Club
Accra Girls Senior High School
Accra
05.2021 - 05.2022
- Provided administrative support to the Writers and Debaters Club by maintaining accurate records, taking meeting minutes, and managing correspondence.
- Assisted in the planning and organization of club meetings, debates, workshops, and other events, contributing to the club's overall success.
- Maintained thorough documentation of club activities, including attendance records, event schedules, and financial transactions.
Education
Bachelor of Arts - Linguistics And Spanish
University of Ghana
AccraAccra Girls Senior Secondary School
Accra09-2022
Skills
- Customer data confidentiality
- Multi-line phone talent
- Call Centre experience
- Microsoft Office
Certification
- West Africa Senior Secondary School Certificate Examination
- Microsoft Office Suite and Google Workspace
References
- Mrs. Christina Anita Addo-Minta, 0244986269
- Mr. Francis Awuye, 0244974978
Timeline
Secretary, Writers and Debators Club
Accra Girls Senior High School
05.2021 - 05.2022
Vice President of NCCE
Accra Girls Senior High School
02.2021 - 06.2022
Bachelor of Arts - Linguistics And Spanish
University of Ghana
Accra Girls Senior Secondary School
- West Africa Senior Secondary School Certificate Examination
- Microsoft Office Suite and Google Workspace
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