Christopher Tietaah
Accra
Summary
Detail-oriented Sales Representative with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
SALES REPRESENTATIVE
Kasapreko Company Limited
08.2023 - Current
- Consistently meeting or exceeding quotas by implementing strategic sales plans and effective time management.
- Generating leads and successfully expanding market reach by onboarding new distributors, retailers, or clients, increasing company's market share
- Generating additional sales opportunities with upselling and cross-selling techniques.
- Fostering lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborating with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Maintaining a 95% client retention rate through proactive relationship management and excellent customer service.
- Contributed to event marketing, sales and brand promotion.
GENERAL MANAGER
Enam Company Limited
11.2022 - 06.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
NATIONAL SERVICE PERSONNEL
National Security, National Signals Bureau
10.2021 - 10.2022
- Provided critical support to national security objectives through comprehensive threat assessments and risk analysis.
- Worked closely with law enforcement agencies in cases involving fraudulent or suspicious applications, helping maintain national security standards.
- Maintained strong working relationships with partner agencies, fostering collaboration on critical national security initiatives.
- Developed comprehensive threat assessments to assist in strategic decision-making for national security purposes.
- Contributed to the development of policy recommendations related to national security matters based on thorough analysis of available intelligence information.
PROCUREMENT AND STORES OFFICER
Divine Favour Enterprise
01.2015 - 12.2017
- Researched potential vendors
- Compared and evaluated offers from suppliers
- Negotiated contract terms of agreement and pricing
- Tracked orders and ensured timely delivery
- Reviewed quality of purchased products
- Entered order details (e.g. Vendors, quantities, prices) into internal databases
SALES OFFICER
McTiet Company Ltd
01.2013 - 12.2013
- Helped customers found items in the store
- Checked for stock or order requested stock for customers
- Provided customers with information about items
- Elevated complaints to management
CUSTOMER SERVICE EXECUTIVE
McTiet Company Ltd
01.2012 - 12.2012
- Answered phone calls and face-to-face customer enquiries
- Directed customers to resources
- Created and maintained reports on customer interactions
- Attended weekly team meetings
SUPERVISOR
Apam Engineering Ltd
01.2011 - 12.2011
- Supervised the distribution of prepaid meters to the Berekum and Senase community
- Checked and audited all returned postpaid meters
- Monitored and evaluated all work done by engineers on field
Education
MBA - logistics and supply chain management
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
12-2025
Advanced Diploma - Safety and Health Management
IMPERIAL COLLEGE OF MINES & SAFETY
12-2025
Cerificate - Data Analytics
FESTMAN LEARNING INSTITUTE
09.2022
Bachelor of Science - Resource Enterprise and Entrepreneurship
UNIVERSITY OF ENERGY AND NATURAL RESOURCES
Sunyani, Ghana10-2021
Skills
- Communication
- Adaptability
- Microsoft Office Suite
- Advanced PivotTables and charts
- Dashboard Design with PowerBI
- Sales strategy development
- Business development
- Team leadership
Accomplishments
- Consistently exceeds monthly sales targets by an average of 20% through strategic territory management and client engagement.
- Collaborated with marketing team to execute promotional campaigns, boosting product visibility and sales revenue by 25%.
- Developed and maintained strong relationships with key clients, ensuring a 95% client retention rate.
- Drove a 30% increase in annual revenue by streamlining operations and implementing effective sales strategis.
- Negotiated contracts with major suppliers and clients, securing favorable terms that reduced costs by 20%
- expanded the company's market reach by introducing innovative marketing campaigns and establishing partnerships in untapped regions
Kasapreko Company Ltd.:
Enam Company Ltd.
Teamwork
- Vice President, Rotaract Club - UENR (2019 - 2020)
- Chairperson, Creativity & Innovation Committee - EnSA -UENR (2019 - 2020)
- Trainer, Business Advisory Center (2017)
- Financial Secretary, St. Francis Xavier Catholic Church (2015 - 2017)
REFEREES
Mr. Martin Kpaney,
Director of Human Resources,
Afigya Kwabre District,
0244873936
Dr. David Boohene,
Lecturer, University f Energy & Natural Resources,
Sunyani, Bono Region
0549290167
Timeline
SALES REPRESENTATIVE
Kasapreko Company Limited
08.2023 - Current
GENERAL MANAGER
Enam Company Limited
11.2022 - 06.2023
NATIONAL SERVICE PERSONNEL
National Security, National Signals Bureau
10.2021 - 10.2022
PROCUREMENT AND STORES OFFICER
Divine Favour Enterprise
01.2015 - 12.2017
SALES OFFICER
McTiet Company Ltd
01.2013 - 12.2013
CUSTOMER SERVICE EXECUTIVE
McTiet Company Ltd
01.2012 - 12.2012
SUPERVISOR
Apam Engineering Ltd
01.2011 - 12.2011
Cerificate - Data Analytics
FESTMAN LEARNING INSTITUTE
MBA - logistics and supply chain management
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Advanced Diploma - Safety and Health Management
IMPERIAL COLLEGE OF MINES & SAFETY
Bachelor of Science - Resource Enterprise and Entrepreneurship
UNIVERSITY OF ENERGY AND NATURAL RESOURCES
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