Christopher Agyekum
Kumasi
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Security Agent
Aviation Profile and Security Services
Accra
03.2016 - Current
- Monitored passenger behavior and identified potential security threats.
- Conducted thorough screenings of luggage and cargo for prohibited items.
- Collaborated with law enforcement to ensure a safe environment for travelers.
- Inspected facilities regularly to identify vulnerabilities and recommend improvements.
- Engaged with passengers to address inquiries and enhance security awareness.
- Maintained accurate records of security incidents and responses for reporting purposes.
- Trained new staff on security procedures and compliance standards.
- Interacted with customers in a professional manner while providing assistance with queries or complaints.
- Conducted regular patrols throughout the premises to identify potential security risks.
- Escorted individuals offsite when necessary according to set policies and procedures.
- Maintained high levels of alertness throughout shifts.
Education
BBA - Business Administration And Management
University of Education Winneba
Kumasi, Ghana 09.2019 - 08.2023
Diploma in Shipping Management
Iconic Institute of Mangement
Kumasi 09.2015 - 07.2016
Skills
- Threat assessment
- Incident reporting
- Customer engagement
- Record keeping
- Safety compliance
- Conflict resolution
- Team leadership
- Professional communication
- Access control management
- Patrol procedures
Languages
English
First Language
English
Advanced (C1)
C1
Twi
Advanced (C1)
C1
Affiliations
- Swimming
- Watching Football
- Reading
Certification
- Certificate in First Aid Response .
- Certificate in Fire Drill.
- Certificate in Customer Service .
References
References available upon request.
Timeline
BBA - Business Administration And Management
University of Education Winneba
09.2019 - 08.2023
Security Agent
Aviation Profile and Security Services
03.2016 - Current
Diploma in Shipping Management
Iconic Institute of Mangement
09.2015 - 07.2016