Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Timeline
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Eunice Larteley Lartey

Administrative Assistant
Tema,Greater Accra

Summary

Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events. Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution. Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity. Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Motivated professional with extensive experience in customer service, sales and administrative tasks. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

Administrative Assistant

Afforda Merchant Services
Tema, Greater Accra
01.2021 - Current
  • Handled confidential documents in an organized fashion according to established protocol.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed office supplies inventory and placed orders when necessary.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Managed database systems containing customer contact information.
  • Conducted research on various topics as requested by management.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.

Front Desk Receptionist

West Africa Civil Society
Tema, Greater Accra
06.2017 - 11.2020
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Drafted professional business documents, spreadsheets, and correspondence.
  • Assisted in the management of the company's social media accounts.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Completed basic bookkeeping and document filing.
  • Compiled and prepared reports and documents as requested.

Subject Teacher (National Service)

Integrated Community Centre for Employable Skills,
Accra, Ghana
07.2015 - 08.2017
  • Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
  • Administered quizzes and tests to assess student understanding of material.
  • Fostered team collaboration between students through group projects.
  • Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
  • Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
  • Planned lessons, activities and trips to cover all required course material.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Education

MBA - Master of Business Administration (MBA) HR

University of Ghana
Accra
02.2019 - 11.2021

Bachelor of Arts -  Bachelor of Arts (Political Science And Information Studies)

University Ghana Legon
Accra
02.2011 - 06.2015

Skills

  • Letter preparation
  • Filing
  • Scheduling
  • Mail handling
  • Check processing
  • Reception oversight
  • Records retrieval
  • Research
  • Memo preparation
  • Meeting planning
  • Bookkeeping
  • Substitute teacher coordination
  • Data management
  • Records administration
  • Proposal writing
  • Problem-solving
  • Workflow planning
  • Highly organized
  • Meticulous attention to detail
  • Insurance eligibility verification
  • Human resources management (HRM)
  • Meeting arrangements
  • Workflow optimization
  • Payroll and benefits administration
  • Report writing
  • Relationship building
  • Negotiation
  • NexGen medical billing
  • [Language] fluency
  • Recordkeeping

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Scheduling - Organized technician schedule for customer jobs.

Timeline

Administrative Assistant

Afforda Merchant Services
01.2021 - Current

MBA - Master of Business Administration (MBA) HR

University of Ghana
02.2019 - 11.2021

Front Desk Receptionist

West Africa Civil Society
06.2017 - 11.2020

Subject Teacher (National Service)

Integrated Community Centre for Employable Skills,
07.2015 - 08.2017

Bachelor of Arts -  Bachelor of Arts (Political Science And Information Studies)

University Ghana Legon
02.2011 - 06.2015
Eunice Larteley LarteyAdministrative Assistant