Summary
Work History
Education
Skills
Languages
Work Availability
Timeline
Intern
Christiana Teiko Nargei

Christiana Teiko Nargei

Kumasi

Summary

I am a dedicated professional with experience in hospitality and administration, having completed internships at Oak Plaza Hotel and the Ghana Tourism Authority. My roles included assisting in housekeeping, food and beverage services, and front office operations, where I developed strong customer service skills. Additionally, I conducted market research during a remote internship with Inpontu Technologies, providing strategic recommendations for product use in educational institutions. I have also held leadership positions as Mass Choir President and Treasurer for PENSA KNUST, showcasing my organizational and teamwork abilities. My commitment to excellence drives me to contribute effectively in any environment.

Work History

Intern

OAK PLAZA HOTEL
  • I rotated in the Housekeeping, Food and beverage and the front office departments
  • I assisted the house keepers to clean rooms, fixtures on the corridor of the hotel and attended to guests who needed sanitary items at the housekeeping department
  • I started my work at the food and beverage department from the restaurant where I received calls and greeted guests at the door every morning during our breakfast buffet
  • I also polished cutlery and serving ware before every meal
  • The kitchen was my next station in the department where I took stock and cleaned the fridges and counters every morning and also did mise en place for the chefs and cooks to prepare meals for our guests
  • I ended my internship at the Front office department as a receptionist where I received both internal and external calls and attended to walk in guests
  • We hosted a local concert with a popular artist on my final day of internship

Intern

GHANA TOURISM AUTHORITY
  • This also involved rotational duties which started from the Monitoring and evaluation department where entry on listed hospitality and tourism organizations in Ghana are done
  • Data entry was the main task I did in this department
  • The Administrative department was next
  • I received and recorded every letter coming in and leaving the company
  • I also assisted some staff with write ups and entry of data when needed
  • Distribution of some items and letters to other departments was done by me
  • PDI was the third department I went to
  • It was mostly quality assurance centered
  • Our job was to go around and do the right investigation to be sure that these service organizations were practicing the right standards
  • I worked with the Head of department sometimes
  • I wrote and edited most of his speeches for him
  • The Human Resource Department was my final department
  • I received and recorded letters too, made sure documents were printed for a recruitment process or a training programme for staff of the department
  • I also assisted with leave document processing and payment related processes

Intern

INPONTU TECHNOLOGIES
  • This was a remote internship, I worked with the marketing department
  • We started with studying about Inpontu and subsequently did research about other companies who offer similar services
  • This research led to suggestions of how some of the products, especially Dewuro could be used by universities in Ghana

Mass Choir President

  • My task as president was to coordinate all choirs on campus under the Student Chaplaincy Council
  • I worked with a number of executives
  • My duty was to make sure the choir was always present for all services and ministrations
  • I attended council meetings to discuss how the church on campus could be made better and how our services would run smoothly
  • I initiated an outreach to a neighboring town during my time
  • I had a significant turn out for rehearsals and ministrations due to our frequent visitations to the choirs during their individual services
  • I worked with the University's Deputy Relations Officer for the choir's performance during major programs of the University
  • I made sure the database of the choirs was updated and attendance for each meeting was taken

PENSA KNUST Treasurer

  • This voluntary work was money related
  • My job was to assist my financial secretary in collecting, counting, recounting, recording and depositing cash from church twice every week after church services
  • I assisted in securing items like envelopes, water, hand sanitizers, baskets and more for the smooth running of the church

House Help and Nanny

  • My duties were to clean the house, attend to the kids by feeding them, cleaning and getting them ready for school, cooking sometimes, running errands to the market

Education

Bachelor of Science - Hospitality And Tourism Management

Kwame Nkrumah University of Science And Technology
Kumasi
09-2022

Some College (No Degree) - General Science (Academic)

H'Mount Sinai Senior High School
Akropong, Akuapem
05-2015

Skills

  • Client Engagement Strategies
  • Customer Service Expertise
  • Effective Time Management
  • Effective communication
  • Multiple priorities handling
  • Proficient in Microsoft Office Suite

Languages

Twi
First Language
English
Proficient (C2)
C2
French
Beginner (A1)
A1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Intern

OAK PLAZA HOTEL

Intern

GHANA TOURISM AUTHORITY

Intern

INPONTU TECHNOLOGIES

Mass Choir President

PENSA KNUST Treasurer

House Help and Nanny

Bachelor of Science - Hospitality And Tourism Management

Kwame Nkrumah University of Science And Technology

Some College (No Degree) - General Science (Academic)

H'Mount Sinai Senior High School

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Christiana Teiko Nargei