CHRISTIANA SOLOMON
Accra
Summary
My main career goal is to form collaborative partnerships with professionals from diverse backgrounds to effectively tackle real-world challenges across different industries, particularly the IT sector. I am dedicated to leveraging my knowledge, expertise, and skills to drive meaningful and impactful solutions to bring about positive change.
Overview
7
7
years of professional experience
Work History
Solutions Development Analyst
Telecel Ghana
Accra
07.2024 - Current
- Assist in the development, testing, and deployment of features and updates for the Telco Sales App
- Ensure the app’s performance, security, and usability meet the needs of various stakeholders
- Analyze app usage to identify trends and provide insights to support sales strategies
- Provide technical/operations support to sales managers, regional teams, agents, etc
- Enhancing and maintaining Sales App and DMS operations
Project Coordinator (Vodafone to Telecel Transitioning)
Vodafone Ghana Limited
Accra
11.2023 - 06.2024
- Using software tools like Microsoft Project, Trello, and Team Gantt to help identify, manage, and mitigate risks in the transitioning and rebranding of ongoing Telecel project
- Prepare and interpret flowcharts, schedules, and step-by-step action plans for the ongoing rebranding Telecel Project
- Monitor project progress and escalate any issues that arise to the Project Manager
- Collaborate with Project Manager to eliminate blockers
- Address Telecel group twice a week on project updates and setbacks
Data Analyst
Vodafone Ghana Limited
Accra
11.2022 - 10.2023
- Applied machine learning algorithms such as linear regression and gradient boosting for predictive modeling and classification tasks
- Creating visually appealing and informative dashboards and reports using tools such as Tableau, SQL and Power BI
- Analyze network data to optimize the placement and configuration of cell towers, antennas, and other network infrastructure
- Managed large-scale databases to ensure timely access to critical information for key stakeholders
- Developed and applied statistical models to identify patterns and trends in complex datasets
IT Technical Support Specialist
GIHOC Distilleries Company
Accra
04.2018 - 06.2020
- Diagnose and troubleshoot hardware and software issues on computers, laptops, printers, and other peripheral devices
- Performed routine maintenance tasks, such as system updates, patches, and OS and software installations, to ensure optimal system performance and security
- Assisted with network-related issues, including connectivity problems, VPN setup, and basic network configurations
- Enforced security protocols to protect against malware, unauthorized access, and other security threats
Education
Bachelor of Science - Information Technology
Pentecost University
Accra, Ghana12.2022
Certificate - Artificial Intelligence
Vellore Institute of Technology
India (Online)07.2021
Skills
- Application development
- Critical Thinking and Problem Solving
- Adaptability and continuous learning
- Teamwork
- Scripting and Automation
- Attention To Details
- System Monitoring and Maintenance
- Time Management
- Hardware and Software Installation
Languages
- French
- English
Additionalinformation - References
- Mr. Theophilus Danquah, Solutions Manager, Telecel Ghana, Theophilus.danquah@telecel.com.gh, +233202005282
- Mr. Godsway Normeshie, Geo-Marketing and Research Manager, Telecel Ghana, Godsway.nomeshie@telecel.com.gh, +233202005600
Research
- Automated System for Fire Detection and Alerting, Undergraduate Dissertation, Dr. Michael Agbeko, Pentecost University, Accra, Greater Accra, Ghana, Designed and developed a low-cost system that will interact with an already built Arduino-based system to sense the surroundings for occurrence of fire with the help of an MQ2 smoke sensor and send a quick and fast alert to the Ghana Fire Service Department with incident location., Awarded best I.T project for the Faculty of Engineering Science and Computing (FESAC).
- Vodafone Ghana Edamu Promo Research, Research intern, Mr. Godsway Roland Nomeshie, Vodafone Ghana Limited, Analyzing large datasets, generating reports, and presenting findings to key stakeholders using data analysis tools and techniques including Tableau, Power BI, and Excel.
Accomplishments
- Best IT Project 2022 - Pentecost University
Languages
English
First Language
French
Beginner
A1
Timeline
Solutions Development Analyst
Telecel Ghana
07.2024 - Current
Project Coordinator (Vodafone to Telecel Transitioning)
Vodafone Ghana Limited
11.2023 - 06.2024
Data Analyst
Vodafone Ghana Limited
11.2022 - 10.2023
IT Technical Support Specialist
GIHOC Distilleries Company
04.2018 - 06.2020
Bachelor of Science - Information Technology
Pentecost University
Certificate - Artificial Intelligence
Vellore Institute of Technology
Similar Profiles
Elvis BoahElvis Boah
Operations Manager at Vodafone/Telecel GhanaOperations Manager at Vodafone/Telecel Ghana
HAFSATU GARIBA ISSAHHAFSATU GARIBA ISSAH
Retail Advisor at TELECEL GHANARetail Advisor at TELECEL GHANA
Osei AgyemanOsei Agyeman
NOC-Incident-Vendor Performance Manager at Telecel GhanaNOC-Incident-Vendor Performance Manager at Telecel Ghana