Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

CHRISTIANA APPIAH KUBI

Accra,AA

Summary

Christiana is a responsible, reliable, highly organized and efficient individual, trained professionally in the field of Administration. An enthusiastic person, committed to working to achieve set goals. I am a trusted person who will stop at nothing in achieving my targets. I gain considerable satisfaction by empowering people and working alongside to enhance good and effective team work.

Overview

9
9
years of professional experience

Work History

Call Centre

Chroma Digital Solutions
  • Meeting performance metrics, Handling inbound calls, Providing customer support, Offering technical assistance, Handling complaints and feedback, Making outbound calls, Data entry and documentation

Customer service

Chroma Digital Solutions
10.2022 - 01.2024
  • Meeting performance metrics, Providing assistance and support, Responding to inquiries, Resolving customer issues, Providing customer relationships, Processing orders and request, Managing customer relationships, Adhering to policies and procedures, Providing product and service information, Handling escalations, Continuous learning and improvement

Procurement and Stores

Chroma Digital Solutions
10.2021 - 10.2022
  • Assist in the inspection of goods, Monitoring inventory data to keep accurate information on inventory pricing, Checking inventory records for accuracy, Keeping records of shipped, received, or transferred to another location, Finding, sorting, and moving goods between different parts of the business, Compile reports on various aspects of changes in production or inventory

Account officer

Chroma Digital Solutions
01.2018 - 06.2020
  • Managing financial records, Processing payment and invoices, Reconciling account, Monitoring cash flow, Assisting with budgeting, Ordering office supplies, Maintaining office systems

Receptionist

Chroma Digital Solutions
01.2015 - 06.2019
  • Responding to inquiries, Resolving customer issues, Providing customer relationships, Processing orders and request, Managing customer relationships

Education

Healthcare assistance -

City of London
10.2014

West African Senior School Certificate Examination -

Oreilly Senior High School
05.2011

Skills

  • Leadership and organizational skills
  • Excellent communication skills, both written and verbal
  • Proficiency in Microsoft Office Suite
  • Strong analytical skills
  • Positive innovation drive

References

Mr. Kwame Owusu Kwarteng, CEO, Chroma Digital Solutions, +233244414179

Hobbies and Interests

  • Reading
  • Singing
  • Listening to Music

Timeline

Customer service

Chroma Digital Solutions
10.2022 - 01.2024

Procurement and Stores

Chroma Digital Solutions
10.2021 - 10.2022

Account officer

Chroma Digital Solutions
01.2018 - 06.2020

Receptionist

Chroma Digital Solutions
01.2015 - 06.2019

Call Centre

Chroma Digital Solutions

Healthcare assistance -

City of London

West African Senior School Certificate Examination -

Oreilly Senior High School

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CHRISTIANA APPIAH KUBI