Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Christiana-Above Owusu

Accra

Summary

Dynamic project coordinator with expertise in entry level cross-functional project management and customer service. Excelled in managing high-volume transactions and enhancing stakeholder relationships. Proven track record in analytical problem-solving and adaptability, ensuring project success and operational excellence. Recognized for attention to detail and commitment to quality assurance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Project Coordinator

Freelance
08.2025 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Created job files for each project and maintained current data in each file.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.

Bank Teller

Calbank PLC
03.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Balanced cash drawers accurately at the end of the day, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

National Service Person

Calbank PLC
11.2022 - 02.2024
  • Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
  • Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
  • Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
  • Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.

Education

Physical Sciences in Chemistry

University of Ghana
Legon
10-2022

Skills

  • Analytical problem-solving
  • Cross-functional project coordination
  • Time management
  • Detail-oriented
  • Project management
  • Customer service
  • Quality assurance
  • Team coordination
  • Critical thinking
  • Flexible and adaptable
  • Stakeholder relationship management
  • Scope management
  • Attention to detail

Certification

  • Certified Associate in Project Management (CAPM), PMI

Timeline

Project Coordinator

Freelance
08.2025 - Current

Bank Teller

Calbank PLC
03.2024 - Current

National Service Person

Calbank PLC
11.2022 - 02.2024

Physical Sciences in Chemistry

University of Ghana

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Christiana-Above Owusu