Christian Domey
Tema, Accra
Summary
Proven IT and Freight Forwarding professional with a track record of enhancing operational efficiency and customer satisfaction at Eagle Eye Top Shipping. Skilled in freight documentation and problem-solving, with a keen eye for detail and a commitment to continuous improvement. Excelled in team collaboration and proactive communication, significantly reducing shipping delays and optimizing network configurations.
Overview
15
15
years of professional experience
Work History
Freight Forward Agent
Eagle Eye Top Shipping
2015.11 - Current
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
- Promoted accuracy in order processing by double-checking items against packing lists before shipment.
- Communicated with drivers and dispatch to coordinate delivery schedules.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Arranged delivery or storage of goods at destinations.
- Calculated weight, volume or cost of goods to be moved.
- Facilitated required documentation to manage customs clearance.
- Provided tracking information to enable clients to monitor progress of shipments.
- Improved customer satisfaction by providing proactive updates on shipment status and responding promptly to inquiries.
- Analyzed shipment data to identify trends and opportunities for improvement within the freight forwarding process chain.
- Reduced shipping delays for clients by closely monitoring transportation schedules and proactively addressing potential issues.
- Maintained accurate documentation for all shipments, ensuring compliance with customs regulations and international trade laws.
- Used Software tracking spreadsheets to monitor information about customers, shipments and business activities.
Computer Technician
Banner Services Ltd
2012.09 - 2015.05
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Recommended new and replacement hardware and software purchases.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
IT Technician
Ceekabsltd
2010.03 - 2012.04
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Type.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
Education
Degree - IT
IPMC
Tema Ghana 08.2007
Secondary School Certificate - Science Education
Mafi-Kumase Secondary Technical Schools
Mafi-Kumase, Volta Region 06.2002
Skills
Hard working and very dedicated
- Freight Documentation
- Attention to Detail
- Problem-Solving
- Materials Handling Safety Training
- Lifting and sorting
- Data Entry
- Invoice Verification
- Quantity calculations
- Teamwork and Collaboration
- Production Documentation
- Willing to Learn
- Handheld Scanners
- Shipment tracing
- Adaptability
- Continuous Improvement
- Professionalism
- Shipment Tracking
- Team building
- Adaptability and Flexibility
- Effective Communication
- Active Listening
- Organizational Skills
- Multitasking
- Paperwork preparation
- Problem-solving abilities
- Time Management
- Documentation Management
Languages
English
Advanced (C1)
Timeline
Freight Forward Agent
Eagle Eye Top Shipping
2015.11 - Current
Computer Technician
Banner Services Ltd
2012.09 - 2015.05
IT Technician
Ceekabsltd
2010.03 - 2012.04
Degree - IT
IPMC
Secondary School Certificate - Science Education
Mafi-Kumase Secondary Technical Schools
Similar Profiles
Esha DhuruEsha Dhuru
Export Coordinator at Eagle Trans Shipping & Logistics Pvt LtdExport Coordinator at Eagle Trans Shipping & Logistics Pvt Ltd
Vishal PatilVishal Patil
Operations Coordinator at Xenage Solutions pvt. ltd. (Eagle Trans shipping & logistics Limited)Operations Coordinator at Xenage Solutions pvt. ltd. (Eagle Trans shipping & logistics Limited)
Guray OrbeyiGuray Orbeyi
2nd Officer at Eagle Wind Shipping Inc.2nd Officer at Eagle Wind Shipping Inc.