Christian Danso
Computer Networker
Accra,Accra
Summary
I am an educator and IT professional with over five years of experience in networking, IT support, and education technology integration.
At Melstar Children Training Center, I developed expertise in curriculum design, classroom management, and educational psychology, fostering effective learning environments. In the IT sector, I worked as an IT Solutions Assistant at New Dawn Technology and a Telecel Fibre Broadband Agent, successfully installing and configuring over 200 fiber broadband connections across Koforidua and Accra, improving digital access for homes and businesses.
Currently, I serve as a Networking & User Support Personnel at Ghana Revenue Authority (GRA), assisting in network troubleshooting, system maintenance, and user support services to ensure smooth IT operations and connectivity for staff.
My expertise spans networking, IT support, fiber broadband installation, user support, and technology integration in education, enabling me to enhance both digital infrastructure and learning environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Agent
Telecel Ghana
02.2021 - Current
- To understand their broadband needs and preferences, engaging with potential customers through various channels such as phone calls, emails, or in-person meetings and demonstrating a deep understanding of the fiber broadband services offered by the company, including speed options, pricing plans, and special features
- Over 200 customer installation
Network Support Personnel
Ghana Revenue Authority
10.2024 - 09.2025
- Network Troubleshooting & Maintenance
- LAN/WAN Configuration
- Router & Switch Setup
- Network Security & Firewall Management
- IT Support & Technical Assistance
- Cisco Networking Essentials
- Data Analytics for Network Monitoring
- System Documentation
Facilitator
Melstar Children Training Center
01.2021 - 01.2022
- Designing lesson plans and activities aligned with IT curriculum standards
- Teaching fundamental IT concepts and skills such as computer use, software applications, and basic programming
- Providing hands-on experience in computer labs with software applications and digital tools
- Assisting students with IT-related questions and promoting exploration of technology
- Staying updated on technology advancements and educational practices
- Educating students on responsible and ethical technology use
Assistant IT personnel
New Dawn Technology
07.2018 - 05.2020
- Providing technical assistance to employees for hardware, software, and network-related issues
- This includes troubleshooting, diagnosing problems, and offering solutions
- Developing and maintaining IT policies, procedures, and documentation related to hardware and software usage, security protocols, and disaster recovery plans
- Providing training to employees on new software or systems, as well as promoting IT best practices and security awareness throughout the organization
Education
certificate - Software Engineering
Ipmc Technology Institute
05.2018
No Degree - Computer Networking
Cisco Networking Academy
Online Training06-2025
No Degree - Data Analytics
Cisco Networking Academy
Online01-2025
Higher National Diploma (HND) - Computer Science
Koforidua Technical University
09.2024
Diploma - IT
Impc Technology Institute
01.2018
High School Diploma -
Tema Secondary School
01.2017
Basic School -
Melstar Children Training Center
01.2014
Skills
- LAN/WAN Configuration
- Router & Switch Setup
- Network Security & Firewall Management
- Css
- HTML
- Football
Accomplishments
1. Successfully installed and configured over 200 fiber broadband connections across Koforidua and Accra, improving digital connectivity for homes and businesses.
2. Provided network troubleshooting and IT support at Ghana Revenue Authority (GRA), ensuring seamless connectivity and resolving technical issues.
Certification
- Software Engineering, Impc Technology Institute, 09/01/17, 05/31/18
- Senior High School, Tema Secondary School, 09/01/14, 05/31/17
- Junior High School, Melstar Children Training Center, 06/01/14
Affiliations
- Cisco Networking Academy – Active Learner
- Ghana Revenue Authority (GRA) – Networking & IT Support Personnel
- Melstar Children Training Center – Educator & Curriculum Developer
- New Dawn Technology – IT Solutions Assistant
Additional Information
Technical Proficiency: Networking, IT Support, Fiber Broadband Installation, System Troubleshooting.
Education & Technology Focus: Passionate about integrating technology into education to enhance learning.
Certifications & Training: Cisco Skills for All – Data Analytics & Network Essentials (In Progress).
Community Engagement: Organizes free tuition for kids and participates in public clean-up exercises.
Languages
English
Bilingual or Proficient (C2)
Timeline
Network Support Personnel
Ghana Revenue Authority
10.2024 - 09.2025
Sales Agent
Telecel Ghana
02.2021 - Current
Facilitator
Melstar Children Training Center
01.2021 - 01.2022
Assistant IT personnel
New Dawn Technology
07.2018 - 05.2020
Higher National Diploma (HND) - Computer Science
Koforidua Technical University
Diploma - IT
Impc Technology Institute
High School Diploma -
Tema Secondary School
Basic School -
Melstar Children Training Center
certificate - Software Engineering
Ipmc Technology Institute
No Degree - Computer Networking
Cisco Networking Academy
No Degree - Data Analytics
Cisco Networking Academy
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