Work History
Skills
References
Hobbies and Interests
Languages
Timeline
Generic

CHRISTIAN ASARE DUAH

Dansoman

Work History

IT Specialist/ Car Sales Executive

WYDER InfoTech Services/ EDRICK Autos
  • Application development
  • IT support, Web App and website development
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices
  • Managed life cycle replacement of hardware and software
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance
  • Customer Interaction and Consultation
  • Show cars: Conduct walk-around of the vehicles, demonstrating key features, advantages, and performance aspects
  • Process payment: Facilitate payment procedures, whether it involves a
  • Down payment, financing, or full purchase
  • Meet sales quotas: Strive to meet or exceed monthly and annual sales targets set by the dealership

Customer Service Department, CSD (Billing and Revenue)

ELECTRICITY COMPANY OF GHANA
  • Solving anomalies, Manual calculation of electricity bills
  • Customer management support
  • IT user support (Technical Support)
  • Developed comprehensive training programs to enhance team performance and productivity in handling billing tasks
  • Conducted regular audits of billing records to ensure data integrity and compliance with regulatory requirements
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager
  • Delegated tasks to administrative support staff to organize and improve office efficiency
  • Kept high average of performance evaluations

IT Person(Intern)

GHANA COCOBOD
  • Software installation and maintenance
  • IT inventory, maintenance and records keeping
  • Ensures virus-free system by regular anti-virus update and scan
  • Hardware installation and maintenance
  • Assisting staff on IT issues
  • Developed user-friendly applications for improved customer experience and satisfaction
  • Contributed to the successful completion of complex projects within tight deadlines while maintaining high quality standards
  • Facilitated knowledge sharing among team members through regular presentations on industry trends, tools, or techniques they had mastered recently
  • Reduced downtime by proactively monitoring system performance and addressing potential issues

Administrative Assistant

JEKASAR Construction Company
  • Managing office correspondence
  • Organize and schedule appointments
  • Plan meetings and take detailed minutes
  • Managing office inventory and researching on better prices for restocking of office inventory
  • Maintain contact lists and provide general support to visitors
  • Completed daily administrative assistance functions to support team
  • Provided confidential administrative assistance to company executives
  • Supported account managers in achieving their quotas by providing administrative assistance during high-pressure periods
  • Provided administrative assistance including scheduling appointments and coordinating travel arrangements when necessary
  • Eased workload for executive-level staff members through providing administrative assistance such as document preparation or travel arrangements
  • Supported work of managers and staff with administrative assistance on clerical needs and business correspondence

Sales Executive

Vanguard Life Assurance
  • Prospecting and selling of insurance products
  • Meeting with clients to introduce company products to them
  • Attending meetings, writing daily, weekly, and monthly reports
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them
  • Utilized internal lead referral tools to solicit new business opportunities and contacts
  • Developed and implemented account management plans to establish customer satisfaction

Skills

  • Empathy and compassion for those facing social challenges
  • Ability to adapt to changing environments and be flexible when situations evolve unexpectedly
  • Problem-solving mindset, always looking for practical solutions to complex issues
  • Microsoft suit of application (MS Office, MS Outlook)
  • MySQL
  • RESTful Webservices
  • VBnet

References

  • J.E.K., Asare, Chief Executive Officer, Jekasar Construction Company
  • Nyabi, Richard, Branch Manager, Vanguard Life Assurance-Techiman Branch
  • Eunice Nana, Agyeman, Billing Manageress, Electricity Company of Ghana
  • Rita, Srasaku, Revenue Manageress, Electricity Company Of Ghana
  • Patrick, Asare, Chief Executive Officer, EDRICK Autos

Hobbies and Interests

Travelling, Helping children, Playing soccer

Languages

English
First Language

Timeline

IT Specialist/ Car Sales Executive

WYDER InfoTech Services/ EDRICK Autos

Customer Service Department, CSD (Billing and Revenue)

ELECTRICITY COMPANY OF GHANA

IT Person(Intern)

GHANA COCOBOD

Administrative Assistant

JEKASAR Construction Company

Sales Executive

Vanguard Life Assurance

Similar Profiles

CREATE PROFILE
CHRISTIAN ASARE DUAH