Victoria Teikie Tetteh
Accra,Ghana
Summary
A versatile professional with expertise in customer relationship management systems and a strong ability to handle diverse tasks efficiently. Demonstrates proficiency in discipline strategies and excels in engaging toddlers, providing homework assistance, and ensuring the well-being of babies through effective bathing techniques. Committed to fostering positive relationships and enhancing child development, with a focus on achieving excellence in childcare services.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Private nanny
Private Business
Accra, Ghana
2022.01 - Current
- Administered medication per parental instructions, ensuring effective health management.
- Calmly managed challenging behaviours to promote emotional maturity in children.
- Prepared nutritious meals to support children's health.
- Assisted with personal hygiene tasks, maintaining high cleanliness standards.
- Maintained transparency by regularly communicating daily activities and behaviours to parents.
Lab Front Desk Administrator(National Service)
University of Ghana Medical Centre
Accra, Ghana
2024.11 - 2025.09
- Provided excellent customer service, resulting in repeat guests.
- Handled phone calls and emails for efficient communication.
- Utilised computer systems effectively for data entry tasks.
- Responded to customer inquiries promptly, resolving issues effectively.
Laundry administrative assistant
Mahlowin Laundry Services
Accra, Ghana
2020.11 - 2021.04
- Facilitated internal communication.
- Streamlined administrative processes for increased efficiency in the workplace.
- Interacted professionally with clients providing excellent service at all times.
- Expedited document filing system with a new, organised method.
- Performed bookkeeping tasks, including invoicing and expense tracking.
Waitress supervisor
Grab and Go
Accra, Nanakrom
2020.09 - 2020.11
- Provided constructive feedback to waitstaff for improved performance and professional growth.
- Trained waitstaff in upselling techniques, increasing average spend per head.
- Collaborated with management on promotional events, bringing in more business during off-peak times.
- Adhered strictly to health and safety regulations, maintaining safe working conditions at all times.
- Handled customer complaints promptly and professionally, preserving restaurant's good reputation.
Retail sales associate
Melcom Ghana Limited
Accra, Nanakrom
2019.06 - 2020.08
- Provided product knowledge to customers for informed purchases.
- Supported marketing initiatives by setting up promotional displays.
- Upheld company policies whilst interacting with customers and colleagues.
- Advised customers on product selection based on their needs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
Education
Bachelor of Arts - Psycology with Phylosophy
University Of Ghana(Legon)
Ghana 2021.01 - 2024.08
Skills
- Flexibility in task handling
- Customer relationship management systems
- Homework assistance capability
- Toddler engagement
- Discipline strategies proficiency
- Baby bathing
Languages
English
Fluent
Twi
Fluent
Ga
Native
Affiliations
- I enjoy cooking and dancing, as both allow me to express creativity, maintain discipline, and bring energy and balance into my personal and professional life.
References
- Esther Chaachele Ponu(CEO Events By Chaachele Ponu) - 0242671418
- Isaac Kojo Dadzie (Melcom Group Manager) - 0243955960
- Rahinatu Issah (University Of Ghana Medical Centre Lab Administrative Manager) - 0547788479
Timeline
Lab Front Desk Administrator(National Service)
University of Ghana Medical Centre
2024.11 - 2025.09
Private nanny
Private Business
2022.01 - Current
Bachelor of Arts - Psycology with Phylosophy
University Of Ghana(Legon)
2021.01 - 2024.08
Laundry administrative assistant
Mahlowin Laundry Services
2020.11 - 2021.04
Waitress supervisor
Grab and Go
2020.09 - 2020.11
Retail sales associate
Melcom Ghana Limited
2019.06 - 2020.08