Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chioma Vivian Abazie

Lagos

Summary

Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data entry position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Bank Teller

Zealluck Resources Nigeria Limited
Lagos
03.2017 - 12.2021
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted with training of new tellers on policies and procedures.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Education

National Diploma - Public Administration

Imo State Polytechnic
Owerri Imo State
11.2014 - 09.2016

Bachelor Of Applied Arts And Science - Accounting

National Open University Of Nigeria
Victoria Island Lagos State
03.2021 - Current

Skills

    Rapid data entry skills

Customer service support representative

Virtual Assistance

Google

Email management

Virtual book keeping

Excellent time management skills

SEO and website development( in view)

Timeline

Bachelor Of Applied Arts And Science - Accounting

National Open University Of Nigeria
03.2021 - Current

Bank Teller

Zealluck Resources Nigeria Limited
03.2017 - 12.2021

National Diploma - Public Administration

Imo State Polytechnic
11.2014 - 09.2016
Chioma Vivian Abazie