Summary
Overview
Work History
Education
Skills
LANGUAGES
Work Preference
Timeline
Certification
Generic
COMFORT ODOOM

COMFORT ODOOM

Accra

Summary

Detail-oriented and tech-savvy Virtual Assistant with 3+ years of experience providing administrative, customer service, and operational support to clients across diverse industries. Proven ability to manage multiple tasks, streamline workflows, and maintain confidentiality in a remote work environment. Skilled in using CRM systems, calendar management, email handling, and a range of productivity tools. Strong communicator with a proactive mindset and commitment to delivering high-quality results.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

Virtual Assistant

Bodyorganise
03.2024 - 07.2025
  • Handled email inboxes, responded to client inquiries, and managed scheduling with 95%+ on-time accuracy
  • Managing emails and responding to messages
  • Maintained client CRM systems, updated contact records, and tracked leads
  • Managed and scheduled social media content across Instagram, LinkedIn, and tikto
  • Ordered gifts for clients for holidays and in recognition of special accomplishments.
  • Assisted in preparing reports, spreadsheets, and presentations using Google Docs and Sheets
  • Coordinated travel bookings and event planning logistics for client.
  • Managed CRM input, exports and clean up.
  • Organized and managed team tasks using Trello and Asana.

Data Entry Clerk

Swift Solutions Ltd
04.2022 - 02.2023
  • Enter and update over 2,000 customer records monthly into spreadsheet and CRM.
  • Ensure 99.9% data accuracy through regular audits and cross-checks.
  • Convert paper-based records into digital format using OCR and manual input.
  • Managed confidential information with a high level of discretion and professionalism
  • Utilized tools such as Microsoft Excel, GoogleSheets, and database software
  • Handled daily data input tasks including invoices, sales records, and employee logs.
  • Created and maintained spreadsheets for tracking inventory and client orders.
  • Assisted in preparing weekly and monthly reports for management.
  • Ensured timely completion of data entry tasks to meet project deadlines
  • Followed established procedures to enter and process data correctly.
  • Completed data entry tasks with accuracy and efficiency.

Accounts Assistant

Waste 360 & Environmental Management
09.2020 - 03.2022
  • Maintained clean and organised files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
  • Assisted in the preparation of accurate financial reports for senior management decision making.
  • Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Education

Higher National Diploma - Accountancy

Takoradi Technical University
07-2019

WAEC - Business

Kumasi Senior High Technical School
Kumasi, Ghana
07-2016

Skills

  • Administrative Support
  • Calendar & Email Management
  • Data Entry & File Organisation
  • Customer Service
  • Social Media Management
  • Microsoft Office & Google Workspace
  • Trello, Asana, Slack, Zoom,
  • Basic Bookkeeping (QuickBooks)
  • Travel arrangements & planning
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Internet research
  • Cold calling & Emailing
  • Sales and Marketing

LANGUAGES

English (Proficiency)

Work Preference

Work Type

Full TimePart TimeContract WorkGig WorkInternship

Location Preference

RemoteHybridOn-Site

Timeline

Virtual Assistant

Bodyorganise
03.2024 - 07.2025

Data Entry Clerk

Swift Solutions Ltd
04.2022 - 02.2023

Accounts Assistant

Waste 360 & Environmental Management
09.2020 - 03.2022

Higher National Diploma - Accountancy

Takoradi Technical University

WAEC - Business

Kumasi Senior High Technical School

Certification

  • Virtual Assistant - BOSSA Academy
  • Google Workspace Essentials
  • Data Entry - Go! Virtual

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