CHARLOTTE ZENYI
Accra
Summary
Passionate professional with many years of experience in sales, real estate and customer service, highly skilled, performance-driven Associate with stellar record of accomplishments in connecting with customers and driving remarkable sales. Proactive, well-organized, successful at meeting and exceeding targets with strategic approaches. Skilled lead generator. Product demonstrator and problem-solver with great customer service skills. Self-motivated and dependable while achieving high performance with minimal or no supervision. Looking forward to make a significant contribution!
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Real Estate Agent
Dream Luxury Real Estate Agency
Accra
04.2024 - 05.2025
- Assisted clients in finding properties that meet their specific needs.
- Conducted property tours to showcase features and amenities effectively.
- Collaborated with team members on marketing strategies for listings.
- Updated property listings on agency website and social media platforms.
- Responded promptly to client inquiries via phone or email.
- Coordinated appointments to show homes to prospective buyers.
- Provided guidance to clients throughout the entire buying or selling process.
- Managed sales pipeline by actively following up with prospects and hot leads.
Sales representative
Europrima industries Ltd
Accra
03.2019 - 07.2023
- Build good customer relationships
- Create orders and ensure proper distribution
- Merchandise products to ensure visibility
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business
- Answered product questions with up-to-date knowledge of sales and promotions
- Adhered to company initiatives and achieved established goals
- Created reports on daily, weekly, and monthly sales activity.
- Researched competitors' products, prices, and sales techniques.
Care taker
MR REUBEN AANOMAH
Accra
04.2017 - 02.2018
- Prepare a care plan for an infant
- Assist with basic needs
- Monitor medications
- Maintained cleanliness and organization of living spaces to promote comfort and safety.
Sales representatives
EBENEZER ENT
Accra
08.2016 - 03.2017
- Developed strong relationships with clients to enhance customer loyalty.
- Managed customer inquiries and provided timely solutions and support.
- Analyzed market trends to identify opportunities for business growth.
- Answered inquiries from prospective customers
- Maintained accurate records of all sales activities and inventory
Mobile money agent
Haiwat telecom
Accra
07.2015 - 01.2016
- Processed many transactions per day and handled money transfers, cash deposits and withdrawals.
- Built positive and productive customer-client relationships to drive consistent service patronage.
- Managed customer inquiries and provided solutions to enhance satisfaction.
- Maintained accurate records of client and transactions.
Education
Bachelor of Science - Marketing
University of Professional Studies
Accra, Ghana 10.2023 - 08.2025
E-digit professional institute - basic knowledge in IT, ie; excel, word, PowerPoint etc
E-digit professional institute
Leklebi Senior high school -
Leklebi Senior high school
Skills
- Excellent Communication
- Ability to work under pressure
- Good time management
- Proactive and fast leaner
- Client-Focused
- Visual merchandising
- Sales closing
- Staff training
- Sales expertise
- Customer service
Hobbies and Interests
- Reading
- Cycling
- Singing
- Research
- Cooking
Languages
5, 5, 5
References
- Al-MADINA VENT, +233 24 409 1260
- Mr Yomi Olayinka, +233 20 875 4402
- JOELLA M.C, +233 24 443 7228
- Mr Reuben Aanomah, +233 24 422 1553
Personal Information
- Date of Birth: 06/24/97
- Marital Status: Single
Languages
English
Advanced
C1
Twi
Beginner
A1
Ewe
Beginner
A1
Timeline
Real Estate Agent
Dream Luxury Real Estate Agency
04.2024 - 05.2025
Bachelor of Science - Marketing
University of Professional Studies
10.2023 - 08.2025
Sales representative
Europrima industries Ltd
03.2019 - 07.2023
Care taker
MR REUBEN AANOMAH
04.2017 - 02.2018
Sales representatives
EBENEZER ENT
08.2016 - 03.2017
Mobile money agent
Haiwat telecom
07.2015 - 01.2016
E-digit professional institute - basic knowledge in IT, ie; excel, word, PowerPoint etc
E-digit professional institute
Leklebi Senior high school -
Leklebi Senior high school