Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Interests
Quote
Affiliations
Software
Work Availability
Websites
Work Preference
Timeline
OperationsManager
Charlotte Agyapong

Charlotte Agyapong

Accra,Greater Accra

Summary

Accomplished Marketing professional with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager proficient in building teams and motivating personnel to new levels of performance.

Creative Marketing Specialist talented in designing and creating marketing materials to drive brand awareness and increase client revenue. Collaborative and energetic with proven history of implementing effective campaigns to

Overview

4
4
years of professional experience

Work History

Administrator Assistant/Supervisor of Operations

Maximum Joy Foundation
Accra , Ghana
04.2021 - Current
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proven ability to learn quickly and adapt to new situations.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Digital Marketer (Freelance)

Charlotte Agyapong
Accra
03.2020 - Current
  • Collaborated with sales, service, finance and logistics departments to influence critical business growth outcomes.
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated leadership skills in managing projects from concept to completion.

Facility and Infrastructure Management Officer

Ghana Airport Company limited
Accra , Ghana
11.2022 - 01.2024
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Administrative Consultant

JUMIA GHANA
Accra , Ghana
06.2020 - 07.2022
  • Resolved problems, improved operations and provided exceptional service.
  • Applied effective time management techniques to meet tight deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Excellent communication skills, both verbal and written.
  • Developed strong communication and organizational skills through working on group projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Administrator/Customer Service Representative

Claudia Owusu
Accra
08.2020 - 09.2020
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.

Education

Bachelor of Science - Family And Consumer Sciences

University Of Ghana
Accra , GH
09.2022

Master Of Business Administration - Digital Marketing And Marketing

University of East London
Stratford
2024.02 - Current

Skills

  • Administrative assistance
  • Marketing and advertising
  • Meeting support
  • Client relationship management
  • Content strategy
  • Sales strategy familiarity
  • Customer demographics understanding
  • Client needs assessment
  • Good Telephone Etiquette
  • Problem-Solving
  • Teamwork and Collaboration

Languages

English
Native language
English
Proficient (C2)
C2

Certification

Google Project Management

Brand Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved the product issue through consumer testing.

Interests

Digital Marketing

Public Speaking

Virtual Assistant

Personal Assistant

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Affiliations

  • Rotary International
  • Project Management Institute
  • International Association of Administrative Professionals

Software

Microsoft Office Suite

AI Career Ensentials

SEO

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsHealthcare benefits

Timeline

Master Of Business Administration - Digital Marketing And Marketing

University of East London
2024.02 - Current

Facility and Infrastructure Management Officer

Ghana Airport Company limited
11.2022 - 01.2024

Administrator Assistant/Supervisor of Operations

Maximum Joy Foundation
04.2021 - Current

Administrator/Customer Service Representative

Claudia Owusu
08.2020 - 09.2020

Administrative Consultant

JUMIA GHANA
06.2020 - 07.2022

Digital Marketer (Freelance)

Charlotte Agyapong
03.2020 - Current

Bachelor of Science - Family And Consumer Sciences

University Of Ghana
Charlotte Agyapong