Charles Junior Oppong
Os
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Network Technician Intern
Power House Chapel Church
Accra
2023.03 - 2024.04
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Enhanced system performance by conducting regular network maintenance and updates.
- Collaborated with team members for successful implementation of large-scale network projects.
- Reduced downtime by proactively identifying potential network issues and implementing preventive measures.
IT Intern
West African Police Information Systems
2022.10 - 2022.12
- Supported IT department in handling technology rollout and maintenance.
- Improved software efficiency by identifying and troubleshooting coding issues.
- Investigated data issues and offered suggestions for resolution to supervisor.
IT Intern
Ghana Civil Aviation Authority
2021.12 - 2022.01
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Improved network performance by troubleshooting and resolving connectivity issues.
- Assisted in the design and implementation of wireless networks for increased efficiency.
Education
Bachelor of Science - Information Technology, Ghana
University Of Ghana
Accra01.2024
Skills
- Preventive Maintenance
- Helpdesk Administration
- Network Configuration
- Virtualization Technologies
- Technical Support
- System Troubleshooting
- Backup and Restoration
- User Support
- Virus Protection
- Team Collaboration
- Azure PowerShell
- Azure Active Directory
Certification
Great Learning Academy online certificate of completion in:
Cloud computing foundations
Azure Course
Project Completed
Online Persuasive Learning Application
Led the development of an engaging online learning app alongside my team, employing persuasive technologies such as praise rewards to significantly enhance student participation and course completion rates. Actively contributed to its expansion and ongoing improvement initiatives, ensuring a dynamic and effective educational platform.
Timeline
Network Technician Intern
Power House Chapel Church
2023.03 - 2024.04
IT Intern
West African Police Information Systems
2022.10 - 2022.12
IT Intern
Ghana Civil Aviation Authority
2021.12 - 2022.01
Bachelor of Science - Information Technology, Ghana
University Of Ghana
Great Learning Academy online certificate of completion in:
Cloud computing foundations
Azure Course
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