Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
2
2
years of professional experience
Work History
Assistant Software Trainer
OpenLabs Kumasi Ghana
10.2023 - Current
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Conducted virtual and in-person trainings for geographically dispersed participants, expanding access to essential knowledge resources.
Established strong relationships with stakeholders across departments by providing expert guidance on software utilization techniques and strategies.
Developed and executed performance management programs to increase employee engagement and productivity.
Built customized software solutions to suit needs and match business flow objectives.
Enhanced software user proficiency by conducting comprehensive training sessions.
Freelancer Software Developer
Charles Ewudzi
10.2022 - Current
Optimized project efficiency by creating and implementing effective task management strategies.
Developed and maintained user documentation to establish product understanding.
Optimized websites and mobile applications to achieve maximum performance.
Designed and implemented new features and enhancements to improve existing applications.
IT Assistant
Incas Diagnostics
02.2022 - Current
Patched software and installed new versions to eliminate security problems and protect data.
Developed user-friendly IT solutions for improved staff productivity.
Created comprehensive documentation on company-wide IT procedures, reducing user error occurrences.
Configured and tested new software and hardware.
Assisted in development of system security protocols.