Charles Appiah
Kumasi
Summary
Accomplished Sales Manager at Yebkob Fashion, adept in relationship building and staff management, significantly increased sales revenue through strategic planning and effective team coaching. Leveraged expertise in client relationship management and sales presentations to establish robust customer portfolios and achieve continuous improvements. Demonstrated exceptional verbal communication and goal-setting skills, ensuring client satisfaction and team performance excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Manager
Yebkob Fashion
09.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Education
Certificate - Science Education
EJISUMAN Senior High School
Kumasi, Ghana 05.2016
Certificate - Microsoft Office And Advance Excel Tool
NIIT
Kumasi Ghana 04.2017
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Goal Setting
- Rapport and relationship building
- Continuous improvements
- Sales Presentations
- Client Relationship Management
- Sales Projections
- Customer Portfolio Management
Certification
- Certified Sales manager , Yebkob Fashion - 2018- 2024
Timeline
Sales Manager
Yebkob Fashion
09.2018 - Current
Certificate - Science Education
EJISUMAN Senior High School
Certificate - Microsoft Office And Advance Excel Tool
NIIT
Similar Profiles
Navjot KaurNavjot Kaur
Customer Service Representative at Fashion Fashion Unique Inc.Customer Service Representative at Fashion Fashion Unique Inc.
Kaamya KrishnanKaamya Krishnan
Volunteer at Global Fashion Collective, New York Fashion WeekVolunteer at Global Fashion Collective, New York Fashion Week
Angelia WaltonAngelia Walton
Assistant Sales Manager at CATO FASHION ITS FASHION METROAssistant Sales Manager at CATO FASHION ITS FASHION METRO
James Manwere OpokuJames Manwere Opoku
Assistant Accountant at NODAL HOTELAssistant Accountant at NODAL HOTEL
Kofi Obeng AgyapongKofi Obeng Agyapong
Teacher at Bankoman Senior High SchoolTeacher at Bankoman Senior High School