Charles Amponsah
Accra
Summary
Dynamic Sales Manager with a proven track record at Red Velvet Gift Shop, where I spearheaded initiatives that increased sales revenue through strategic planning and relationship building. Expert in client relationship management and sales team training, I excel in fostering client satisfaction and leading teams to exceed sales targets.
Overview
5
5
years of professional experience
1
1
Year working experience
Work History
Sales Manager
Red Velvet Gift Shop
11.2014 - 02.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
Bachelor Of Computer Information Systems - Microsoft Office Suite And Graphics Technology
Beacon Training
12.2014
Event Organizer - Events
Events Masterclass Ghana
06.2020
Diploma - Backdrop
Uniq SeliBrations
04.2019
Diploma - Event Planning
Event Sparks
12.2016
General Art - Geography And History
Jachie Pramso Secondary School
Kumasi, Ghana 05.2013
Skills
- Relationship building
- Staff management
- Goals and performance
- Loading and unloading
- Product knowledge
- Client relationship management
- Order picking
- Truck loading
- Pallet jack handling
- Positive attitude
- Dependable and reliable
- Vehicle cleaning and maintenance
- Punctual and reliable
- Forklift operation
Timeline
Sales Manager
Red Velvet Gift Shop
11.2014 - 02.2018
Bachelor Of Computer Information Systems - Microsoft Office Suite And Graphics Technology
Beacon Training
Event Organizer - Events
Events Masterclass Ghana
Diploma - Backdrop
Uniq SeliBrations
Diploma - Event Planning
Event Sparks
General Art - Geography And History
Jachie Pramso Secondary School
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