CHARLES ADU OSEI BOATENG
Accra
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
8
8
years of professional experience
Work History
Retail Sales Person
Balance kollection
Accra Adabraka
10.2017 - Current
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Collaborated with other employees to maintain an effective workflow throughout the store.
- Demonstrated knowledge of store products and services to answer customer inquiries.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Attended training sessions on new products or services offered by the store.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Maintained accurate records of transactions including sales slips or tickets.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Initiated friendly conversation with customers to determine level of assistance required.
- Stocked shelves with new merchandise, organized displays, rotated stock and removed out-of-date items.
Education
High School Diploma -
Tweneboah Kodua Senior High School
Kumawu 05-2017
Skills
- Customer service
- Sales techniques
- Product knowledge
- Visual merchandising
- Store organization
- Effective communication
- Problem solving
- Cleaning and sanitizing
- Fashion sense
Languages
English
First Language
English
Advanced (C1)
C1
Twi
Advanced (C1)
C1
Timeline
Retail Sales Person
Balance kollection
10.2017 - Current
High School Diploma -
Tweneboah Kodua Senior High School