Charles Adongo
Administrative Assistant
ACCRA
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Office Assistant
Central Bank of Ghana
01.2020 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
Senior Office Assistant
Central Bank of Ghana
02.2015 - 01.2020
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Created and maintained detailed records of all office activities.
Administrative Assistant
Alpha Legacy Systems
01.2008 - 12.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
Master of Science - Management & Human Resource Strategy
Kwame Nkrumah University of Science & Technology
Kumasi,Ghana12.2023
BBA - Human Resources Management
Laweh Open University
Nungua,Accra07.2020
Skills
- Spreadsheet Tracking
- Confidentiality and Discretion
- Conflict Management
- Video Conferencing Software
- Advanced MS Office Suite Proficiency
- Personnel Management
- Proofreading
- Human Resources Law
- Filing
- Member, International Association of Administrative Professionals (IAAP)
- Records Management Systems
- Executive Support
- Office Administration
Certification
CEAP-Certified Executive Assistance Professional
Training Courses
Feb 2023 - Diploma: Human Resources
Alison - Mount Carmel , Loughrea, Ireland.
Feb 2023 - Executive Diploma: Strategic Leadership and HR Practices in Organisations
Uniathena Global Education - Oxford , OX4 4GA, United Kingdom.
Jan 2023 - Diploma: Alternative Dispute Resolution
Alison - Mount Carmel , Loughrea, Ireland.
Dec 2022 - Certificate: Executive Assistant Skills
Alison - Mount Carmel , Loughrea, Ireland.
Dec 2022 - Diploma: Operations Management
Alison - Mount Carmel , Loughrea, Ireland.
Dec 2022 - Diploma: Administrative Procedures and Support in the Office
Alison - Mount Carmel , Loughrea, Ireland.
Timeline
Executive Office Assistant
Central Bank of Ghana
01.2020 - Current
Senior Office Assistant
Central Bank of Ghana
02.2015 - 01.2020
Administrative Assistant
Alpha Legacy Systems
01.2008 - 12.2014
Master of Science - Management & Human Resource Strategy
Kwame Nkrumah University of Science & Technology
BBA - Human Resources Management
Laweh Open University
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