Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Training
Generic
Open To Work

Charity Obour

Accra

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Work Type

Part Time

Location Preference

Remote

Salary Range

₵200/hr - ₵1000/hr

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience
2023
2023
years of post-secondary education

Work History

Customer Service & Sales (National Service)

FirstBank Ghana
Accra
11.2024 - 09.2025
  • Provided front line customer service by addressing inquiries and assisting with banking transactions and procedures.
  • Educated customers on banking products and services, resulting in increased uptake of targeted offerings.
  • Assisted in processing account openings in compliance with bank policies.
  • Maintained accurate customer records and ensured confidentiality of sensitive information.
  • Participated in promotional activities to attract new clients and enhance the bank's brand presence.
  • Collaborated with the sales team to identify opportunities for cross-selling and upselling.

Intern

Asomah Cheremeh & Co (Henewaa Chambers)
Accra
09.2023 - 11.2023
  • Assisted lawyers in conducting legal research and preparing detailed case briefs.
  • Observed court proceedings and documented trial processes for future reference.
  • Drafted legal letters, agreements, and other correspondence under supervision.
  • Maintained filing systems for both physical and electronic documents.
  • Gained insights into legal ethics, courtroom procedures, and client confidentiality.

Education

Bachelor of Arts - Linguistics And Media And Communication Studies

Kwame Nkrumah University of Science and Technology (KNUST)
Kumasi, Ghana
01.2021 - 08.2024

Serwaa Nyarko Girls Senior High School
Kumasi

Skills

  • Customer service excellence
  • Sales support and product promotion
  • Client relationship management
  • Excellent communication skills
  • Attention to detail and accuracy

Timeline

Customer Service & Sales (National Service)

FirstBank Ghana
11.2024 - 09.2025

Intern

Asomah Cheremeh & Co (Henewaa Chambers)
09.2023 - 11.2023

Bachelor of Arts - Linguistics And Media And Communication Studies

Kwame Nkrumah University of Science and Technology (KNUST)
01.2021 - 08.2024

Serwaa Nyarko Girls Senior High School

Training

FirstBank Ghana Orientation Program, 11/01/24, Information and Cybersecurity Risk, Customer Service Excellence, Risk Management, Sales and Product Knowledge, Compliance Risk, Internal Audit Processes

Charity Obour