Charity Narteh Kofi
Accra
Summary
A dedicated marketing professional with experience in customer relationship management, business prospecting, and event coordination. Skilled in market analysis, client engagement, and sales planning. Seeking to contribute my expertise to a dynamic organization for mutual growth.
Overview
8
8
years of professional experience
Work History
Sales and Marketing Coordinator
Volta Serene Hotel Limited
HO
09.2019 - Current
- Develop and maintain strong relationships with business clients, ensuring repeat business.
- Prospect and secured new corporate clients, increasing revenue streams.
- Prepare proforma invoices and quotations, streamlining sales transactions.
- Conduct competitor and market analysis to refine sales strategies.
- Coordinate between sales, front office, and management to ensure smooth client experiences.
- Assist in planning and executing marketing campaigns, including hotel promotions and special events.
- Organize corporate events, conferences, and brand activators to boost visibility.
- Create marketing materials such as brochures and presentations to support sales efforts.
- Manage customer feedback and conducted surveys to improve services.
- Contribute to the hotel’s digital marketing strategy, enhancing online presence.
Sales and Marketing Officer
Volta Serene Hotel Limited
HO
09.2018 - 07.2019
- Assisted the Marketing Manager in executing promotional campaigns and client engagement activities.
- Prepared proforma invoices and quotations for business clients, ensuring smooth transactions.
- Conducted competitor and market research to support strategic decision-making.
- Contributed to the development and implementation of marketing and sales strategies.
- Assisted in organizing corporate events, conferences, and promotional activities.
- Maintained strong customer relationships by handling inquiries and providing support.
- Wrote weekly reports on marketing activities and campaign performance.
Marketing Officer
Joissam Ghana Limited
Accra
04.2017 - 09.2017
- Assisted in drafting official letters and business proposals.
- Supported business prospecting efforts by identifying potential clients.
- Managed documentation, filing, and printing of business reports.
- Maintained attendance records for other interns.
- Assisted in day-to-day administrative and operational tasks.
Education
Bachelor’s degree - Marketing
University of Professional Studies Accra
Accra07.2022
Diploma - Marketing
University of Professional Studies Accra
Accra07.2018
Business (WASSCE) -
Yaa Asantewaa Girls
Kumasi08.2015
Some College (No Degree) - Administration
CET-PD
Accra, Ghana.Skills
- Ability to Multitask
- Customer Service
- Fast Learner
- Effective Time Management
- Communication Skills
- Leadership Skills
- Marketing and Sales
Extracurricular Activities
Strategic Marketing, Sales Strategy and Media Planning, Cambridge Center of Excellence, Accra, Ghana, 05/01/25 Negotiation skills and aligning sales and strategy, Cambridge Center of Excellence, Accra, Ghana, 02/01/24 Hospitality and social skills development, Green EDIS Hospitality, Accra, Ghana, 09/01/23 What A Salesman must know to thrive at Sales Leadership Convention, Accra, Ghana, 03/01/22
References
- Mr. Ernest Seyram Fiah, Volta Serene Hotel Limited, HO, Ghana, e.fiah@voltaserehotel.com, 0200293393
- Mr. Andrew Ayike, University of Professional Studies, Accra, Ghana, andrewa@gmail.com, 0244760425
Timeline
Sales and Marketing Coordinator
Volta Serene Hotel Limited
09.2019 - Current
Sales and Marketing Officer
Volta Serene Hotel Limited
09.2018 - 07.2019
Marketing Officer
Joissam Ghana Limited
04.2017 - 09.2017
Bachelor’s degree - Marketing
University of Professional Studies Accra
Diploma - Marketing
University of Professional Studies Accra
Business (WASSCE) -
Yaa Asantewaa Girls
Some College (No Degree) - Administration
CET-PD
Similar Profiles
Adibrosu Mark KwadwoAdibrosu Mark Kwadwo
IT COORDINATOR at VOLTA SERENE HOTELIT COORDINATOR at VOLTA SERENE HOTEL
Arlene JaimeArlene Jaime
Front Desk Agent at THE HOTEL SERENEFront Desk Agent at THE HOTEL SERENE
Priscilla Selorm CollyPriscilla Selorm Colly
Casual Clerk (Health Policy) at Volta River Authority Health Services LimitedCasual Clerk (Health Policy) at Volta River Authority Health Services Limited
JOSEPHINE O.D. ASARE-BEDIAKOJOSEPHINE O.D. ASARE-BEDIAKO
MONEY MARKET & ALM MANAGER at BANK OF AFRICA GHANA LIMITEDMONEY MARKET & ALM MANAGER at BANK OF AFRICA GHANA LIMITED
Kow AcquaahKow Acquaah
Principal Physiotherapist at Korle Bu Teaching HospitalPrincipal Physiotherapist at Korle Bu Teaching Hospital