CELESTINA OFOSUA DARKO
Accra ,Ghana
Summary
A budding communications and Public Relations professional with knowledge in stakeholder engagement, media relations, and skills set and experience in administrative management, writing, public speaking, content creation and human resource management.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk/ Admin Assistant
Affinity Ghana Savings and Loans
Accra , Ghana
2023.04 - Current
- Providing general administrative support, such as photocopying, scanning, faxing, filing, ordering office supplies, processing expenses, maintaining financial records.
- Tracking, filing and recording of company documents.
- Write and maintain employee handbook covering company policies and mission statement.
- Maintain precise, detailed staff and company records for thorough reference.
- Organizing and maintaining electronic and paper files, databases, and records. Ensure that they are properly stored, accurately labeled and accessible.
- Assisting with the creation, formatting, editing, and proofreading of various documents such as reports, memos, presentations, and spreadsheets.
People & Culture Intern
Affinity Ghana Savings & Loans
Accra , Greater Accra Region
2022.11 - 2023.04
- Recruitment support: calling and sending mails to shortlisted candidates for the second stage of recruitment process
- Officer, by scheduling their interview sessions and shortlisting their applications with the hiring managers
- Administering employee compliance and HR checks for some existing employees by following up on their recruitment requirements for files
- Supported Offer management processes by preparing the offer letters of newly appointed employees.
- Planned, organized and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Oversaw recruitment process and onboarded 22 new staff.15 Retail Relationship Officers, 1 Facilities and Admin Officer, 1 Treasury, 4 Senior Relationship Officers, 1 Head of Growth
- Managed performance appraisal systems and policies.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Monitored evolving regulatory changes and parameters to maintain operational compliance.
- Maintained precise, detailed staff and company records for thorough reference.
Club President
Toastmasters International, Joe Lartey Toastmasters
Accra , Ghana
2022.06 - 2023.05
- Collaborates with a team of 5 to oversee club operations and goal achievements
- I also share information with my members and executives, motivate, provide mentorship and guidance as well support in areas even outside the Toastmasters environment
- Currently have achieved 5/10 of the club's Distinguished Toastmasters Goals.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Self-motivated, with a strong sense of personal responsibility.
Freelance Content Writer
Toastmasters International
Accra , Ghana
2021.09 - Current
- Develop and write articles on LinkedIn. There are about 574.5 impressions on each of my articles and an increase in connection by 5%
- Have 4 articles published on my LinkedIn from Feb to date
- The total number of times a page was viewed on my blog was 150 monthly
- Develop creative ideas and content to support my organization's communications department (internal/external communications)
- Create captions and short engaging write ups for my Toastmasters club flyers to be shared on our socials
- Played role as Contest Chair for three Toastmasters Clubs during their Table Topics & Speech Contest in February & March 2023 respectively (CS Relentless, Orators Court & Accra Toastmasters Clubs)
- Moderated 2 reading sessions on zoom organized by the Ghana Reads Initiative and World Reader Ghana. One was in commemoration of the Africa Union (AU) Day and the other was in the celebration of Mothers' Day with about 50 people joining each meeting and a high level of audience participation during the Q/A session; some guest speakers were Mrs. Kate Addo, Lydia Alhassan, Dr. Wale Okediran, Dr. Obadele Kamboh
- Moderator for “Girl, Digi-Up,” a reading and conversation session organized by World Reader Ghana, Duo Concept, Center for National Culture & UNESCO Ghana to commemorate the 2021 International Day of the Girl Child which saw about 200 students from Accra Girls Senior High School and Apostle Kojo Safo School of Arts and Science present
- Contestant for Table Topics Contest in Toastmasters. Won at the club level where 4 other members participated, proceeded to the Area level (Area3), where I was first place, then finally to the Division (Division G) level where I was fourth (4th).
- I demonstrated excellent articulation of skills, conveying my message with exceptional clarity and precision throughout my Table Topics speech
- Navigated WordPress to write and submit website copy for my blog.
- Developed key word and SEO guidelines to boost web traffic.
- Edited and proofread written documents to correct grammatical errors and punctuation.
- Schedule content releases to meet required deadlines.
- Develop catchy phrases for social media content.
- Produce engaging headlines to capture target audience.
Executive & Programs Assistant
Branchout Africa
Accra , Ghana
2022.03 - 2022.05
- Effectively managed calendar by booking events, tasks, meetings between executive and clients
- Managed customer experience with utmost professionalism both in writing and speaking to them
- Composed emails and sent reminders when events were almost due
- Designed and created fliers to be shared on the company's LinkedIn page using canvas.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Boosted productivity levels by automating routine tasks and implementing digital technologies.
Administrative Assistant
Ghana Broadcasting Corporation
Accra , Ghana
2020.09 - 2021.07
- Typed memos and letters. Could type about 3-5 memos and 1 letter weekly.
- Maintained accurate records of documents that were left and came into the office by writing them down.
- Accelerated the pace at which documents were distributed to their assigned offices by taking it to them right after it's been signed by the director
- Handling both internal and external visitors and correspondence directed to the director.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Kept and maintained accurate filing system for preservation of office information.
- Took detailed minutes at meetings following instructions from senior team members.
- Provided printing, photocopying scanning support to colleagues.
- Handled scheduling of meetings and calendar management for senior staff.
- Screened phone calls and routed callers to appropriate parties.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Supervised administrative work within the office and set goals for staff.
Copy & Content Writer
Ghana News Agency
Accra , Ghana
2020.09 - 2020.10
- Was tasked with assignments to go on the field and report on stories
- Wrote and got 3 stories published; two (2) were business and one (1) was politics
- Connected with key public figures in business and politics to enrich stories with unique details and insights.
- Adhered to established guidelines for consistency across stories and platforms.
- Covered current events and breaking news stories.
- Developed high-level knowledge of news writing to give comprehensive coverage for readers.
Education
Bachelor's Degree - Public Relations
Ghana Institute of Journalism
Accra, Greater Accra Region 2020.09 - 2022.08
Diploma - Communication Studies
Ghana Institute of Journalism
Accra, Greater Accra Region 2018.09 - 2020.09
Virtual Assistant Program - Virtual Assitance
African Leadership
Online 2022.07 - 2022.09
Skills
- Calendar Management (Outlook, Google workspace)
- Graphic Design (Canva)
- Canva, Outlook, Google workspace
- Public speaking
- Growth mindset
- Analytical
- Copywriting
- English fluency
- Creative writing
- Copywriting abilities
- Editing skills
Accomplishments
- A budding communications and Public Relations professional with knowledge in stakeholderengagement, crisis management and media relations, and skills set and experience in administrativemanagement, writing, public speaking, content creation and human resource management.
Languages
English
Native language
English
Master or proficient
C2
Timeline
Front Desk/ Admin Assistant
Affinity Ghana Savings and Loans
2023.04 - Current
People & Culture Intern
Affinity Ghana Savings & Loans
2022.11 - 2023.04
Virtual Assistant Program - Virtual Assitance
African Leadership
2022.07 - 2022.09
Club President
Toastmasters International, Joe Lartey Toastmasters
2022.06 - 2023.05
Executive & Programs Assistant
Branchout Africa
2022.03 - 2022.05
Freelance Content Writer
Toastmasters International
2021.09 - Current
Bachelor's Degree - Public Relations
Ghana Institute of Journalism
2020.09 - 2022.08
Administrative Assistant
Ghana Broadcasting Corporation
2020.09 - 2021.07
Copy & Content Writer
Ghana News Agency
2020.09 - 2020.10
Diploma - Communication Studies
Ghana Institute of Journalism
2018.09 - 2020.09
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