Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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CEDRIC ABOAGYE

Accra

Summary

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

3
3
years of professional experience

Work History

Part-Time Store Clerk/Time Keeper

Value 4 Less Enterprise.
07.2018 - 03.2021
  • Assisted customers by answering questions and fulfilling requests.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
  • Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.

· Microsoft Office (Word, Excel & PowerPoint).

· Multitasking and prioritization.


Education

Associate of Science - Computer And Information Sciences

GHANA TELECOMMUNICATION UNIVERSITY
ACCRA GHANA
09.2025

General Arts - General Studies (WASSCE CERTIFICATE)

GHANA NATIONAL COLLEGE
Cape Coast, Ghana
05.2018

Skills

  • Customer Service
  • Reliability and punctuality
  • Critical thinking

    Strong communication skills (both written & oral), proofreading and double-checking to eliminate errors & typos

    Microsoft Office (Word, Excel & PowerPoint)

    Multitasking and prioritization

    Team building

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a consolidated database to improve efficiency by [Metric].

Timeline

Part-Time Store Clerk/Time Keeper

Value 4 Less Enterprise.
07.2018 - 03.2021

Associate of Science - Computer And Information Sciences

GHANA TELECOMMUNICATION UNIVERSITY

General Arts - General Studies (WASSCE CERTIFICATE)

GHANA NATIONAL COLLEGE
CEDRIC ABOAGYE