CECIL ADEDJE
Senior Data Analyst
Accra
Summary
Motivated Senior Data Analyst with International experience working in the Telecommunication & Fintech industries . Years of experience in handling big data structures, building data mining algorithms and visualizing complex data reports with BI tools (Data story telling). Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Senior Fraud Analyst
M-Kopa
Accra
07.2022 - Current
- Developed and maintained policies and processes to discover, diagnose and address fraudulent activities related to M-KOPA products or sales
- Regularly monitored sales agent performance regarding credit metrics and fraud indicators and carry out disciplinary investigations and measures as per fraud policies
- Reduced DSR fraud by 5% in FY23 Q1 and 10% in FY23 Q2.
- Involved in apprehending 2 hackers of companies phones in FY23 Q1
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Developed and implemented procedures to detect and prevent fraud
- Performed risk assessments to determine level of fraud risk and prioritize investigations
- Collaborated with internal and external stakeholders to create and maintain fraud prevention strategies
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk
- Conducted forensic analyses of financial records to identify fraudulent activity and accurately report findings
- Evaluated success of fraud detection systems to identify areas for improvement
- Worked with third-party vendors to access and analyze data and systems
- Evaluated customer data to identify and prevent fraudulent activities
- Produced detailed reports of fraud investigations and presented findings to senior management
- Testified in court for both civil and criminal cases, answering questions honestly and respectfully
- Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations
- Implemented internal controls to maintain integrity and accuracy of financial records
- Tracked fraud cases and monitored trends to develop strategies for prevention
- Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case
- Contacted customers directly to notify of fraudulent activity and minimize impacts
- Summarized all key information regarding investigation into detailed report for delivery to client
- Reviewed transactions and receipts to identify any suspicious activity
- Conducted research and interviews with relevant stakeholders to gather evidence and build case files
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity
Revenue Assurance Analyst
Busy Internet
Accra
01.2020 - 04.2022
- Utilized analytical and modelling capabilities to perform scenario and sensitivity analysis to enhance decision making across options and findings. Increased revenue by 15%.
- Orchestrated client-centered financial packages factoring in current market trends
- Created financial strategies to optimize portfolio performance and reduce risk. This helped raise inflow from one of our partners Wigal Solutions by 20%.
- Researched macroeconomic, industry and company-specific data to inform investment decisions
- Helped clients make optimal decisions on amounts and timing of capitalization
- Developed financial models to assess potential investments and identify potential risks
- Tracked prices, yields and other trends to correctly interpret impacts on investment programs
- Evaluated performance of existing investments and adjusted accordingly
- Assisted in preparation of presentations, data tables and other documents for investor meetings
- Created and maintained precise and accurate models, charts and reports
- Reviewed and analyzed project spending throughout project life cycle
- Conducted due diligence on potential investments and presented findings to investors
- Developed financial projections and forecasts to guide investment decisions
- Improved emergency resolution processes to save time
- Participated in client meetings to discuss financial analysis and investment strategies
- Generated comprehensive reports on portfolio performance and risk assessment
- Coordinated with financial advisors to develop long-term investment strategies
- Presented oral and written reports on general economic trends, individual corporations and entire industries
- Monitored market trends and news to identify emerging opportunities
- Developed trading strategies to maximize returns on investments
- Assisted companies with choosing and timing investments for optimal results
- Created financial strategies to optimize portfolio performance and reduce risk
Commercial Performance Analyst
Busy Internet
Accra
04.2017 - 12.2019
- Supported and generated insights for Consumer Sales team through complete understanding of consumer business, value analysis, product performance, customer spend, usage patterns and general market trends
- Analyzed and interpreted Consumer financials for budgeting, commission pay-outs and planning
- Participated in forecast meetings with Heads of Departments and Channel Heads to review MTD and YTD sales performance, as well as product mix issues and opportunities
- Worked closely with various business functions, including Finance, Supply and Marketing to coordinate and execute performance against business plans and targets
- Data Analysis and Trend Analysis
- Reviewed internal systems and organized training plans to address areas in need of improvement
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations
- Created and optimized records management strategies to coordinate and protect information
- Produced detailed and relevant reports for use in making business decisions
- Leveraged on-site observation and personal interviews to identify team and individual strengths
- Restructured procedures through coordination with compliance director to create and execute projects
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues
- Evaluated current processes to develop improvement plans
- Gathered, documented, and modeled data to assess business trends
- Conducted thorough reviews of operations to devise and deploy improvement strategies
- Adaptable and proficient in learning new concepts quickly and efficiently
- Exercised leadership capabilities by successfully motivating and inspiring others
- Worked well in team setting, providing support and guidance
- Developed and maintained courteous and effective working relationships
- Applied effective time management techniques to meet tight deadlines
- Recommended sales operational improvements based on tracking and analysis of sales data
- Skilled at working independently and collaboratively in team environment
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked well in team setting, providing support and guidance
- Worked flexible hours across night, weekend and holiday shifts
- Excellent communication skills, both verbal and written
Data Collection Officer
Grameen Foundation
Accra
10.2016 - 10.2016
- Interviewed participants to collect data on rice and corn farming methods that ensure yield increment
- Maintained collaborative and professional working relationship with peers and supervisors as necessary to gather data
- Established and performed quality control checks for assigned databases
- Conducted analysis of data collected and ensured compliance with foundation’s standards
- Evaluated and maintained clear documentation of project achievements based on established goals
- Conducted surveys and documented all responses. Achieved 150% of assigned target
- Gathered and submitted observational information in addition to required data points
- Uploaded or transmitted data using secure protocols
- Created and implemented procedures to obtain required information and support research goals. Improved data collection process by 10% and this help cover 100% of assigned areas
- Delivered effective oral presentations to staff and clients based upon data compiled from different research sources
- Reviewed, classified and recorded survey data in preparation for computer analysis
- Entered responses from survey participants into internal database using company software to later compile reports or conduct analysis
- Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires
- Self-motivated, with strong sense of personal responsibility
- Gained extensive knowledge in data entry, analysis and reporting
- Paid attention to detail while completing assignments
National Service Person
Social Security and National Insurance Trust, SSNIT
Accra
09.2015 - 08.2016
- Data Entry & Card Production (National Service)
- Prepped and scanned documents submitted by prospective clients. Achieved 200% of target given.
- Verified documents and improved verification process efficiency by 10%.
- Registered and approved documents submitted for processing on SSNIT system
- Assisted with printing SSNIT cards for customers
- Developed strong communication and organizational skills through working on group projects
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Paid attention to detail while completing assignments
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Data Collection Officer, Support
John Hopkins University
Accra
08.2012 - 09.2012
- Interviewed participants to access their knowledge on various preventive methods of malaria
- Performed assigned work safely by adhering to established departmental safety rules and practices
- Created, prepared, and delivered reports to various departments
- Conducted surveys and documented all responses on causes of malaria. Achieved 110% of assigned target
- Gathered and submitted observational information in addition to required data points
- Uploaded or transmitted data using secure protocols
IT Intern
Finsec Consult
Accra
06.2012 - 08.2012
- Performed regular checks on firm’s machines and carried out necessary maintenance, which improved security and productivity. Maintained machine performance at 100%
- Set security policies for information management
- Assisted in organization of training programs for client institutions by researching and preparing
- PowerPoint presentations for training on various subject matters
- Supported IT department in handling technology rollout and maintenance
- Researched new technologies to boost information security
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives
- Delivered assistance and support for team-based IT projects
- Monitored and logged daily server tasks and reports
- Helped IT team document core systems configurations, relevant passwords, and system access requirements
- Investigated data issues and offered suggestions for resolution to supervisor
- Conducted system patching and software updates to field laptops using remote access software
- Analyzed current information and helped develop plans to address needs
- Supported team needs with research and problem-solving abilities
- Replaced defective components and upgraded office equipment per technology plan
- Worked with vendors to resolve problems with services, equipment, or inventory
- Tested integrated software and tools for data processing systems
- Tested systems to identify root causes to problems and uncover bugs
- Backed up administrative departments in back file scanning and document management imports
- Resolved Internet and wireless and wired network access problems
- Researched problems and used technical documentation to apply solutions
- Installed application software and upgrades, virus protection, and drivers
- Determined and resolved printer and networked copier outages
- Helped department set up equipment for meetings, events and operations
Education
B.Sc. - Information Technology
Ghana Technology University College
Accra, Greater Accra 09.2011 - 06.2015
Some College (No Degree) -
Kofi Anna Centre
Accra 06.2014 - 07.2014
Skills
Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Power BI)undefined
Timeline
Senior Fraud Analyst
M-Kopa
07.2022 - Current
Revenue Assurance Analyst
Busy Internet
01.2020 - 04.2022
Commercial Performance Analyst
Busy Internet
04.2017 - 12.2019
Data Collection Officer
Grameen Foundation
10.2016 - 10.2016
National Service Person
Social Security and National Insurance Trust, SSNIT
09.2015 - 08.2016
Some College (No Degree) -
Kofi Anna Centre
06.2014 - 07.2014
Data Collection Officer, Support
John Hopkins University
08.2012 - 09.2012
IT Intern
Finsec Consult
06.2012 - 08.2012
B.Sc. - Information Technology
Ghana Technology University College
09.2011 - 06.2015
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