CECIL ADEDJE
Senior Data Analyst
Accra
Summary
Motivated Senior Data Analyst with International experience working in the Telecommunication & Fintech industries . Years of experience in handling big data structures, building data mining algorithms and visualizing complex data reports with BI tools (Data story telling). Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Senior Fraud Analyst
M-Kopa
Accra
2022.07 - Current
- Developed and maintained policies and processes to discover, diagnose and address fraudulent activities related to M-KOPA products or sales
- Regularly monitored sales agent performance regarding credit metrics and fraud indicators and carry out disciplinary investigations and measures as per fraud policies
- Reduced DSR fraud by 5% in FY23 Q1 and 10% in FY23 Q2.
- Involved in apprehending 2 hackers of companies phones in FY23 Q1
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Developed and implemented procedures to detect and prevent fraud
- Performed risk assessments to determine level of fraud risk and prioritize investigations
- Collaborated with internal and external stakeholders to create and maintain fraud prevention strategies
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk
- Conducted forensic analyses of financial records to identify fraudulent activity and accurately report findings
- Evaluated success of fraud detection systems to identify areas for improvement
- Worked with third-party vendors to access and analyze data and systems
- Evaluated customer data to identify and prevent fraudulent activities
- Produced detailed reports of fraud investigations and presented findings to senior management
- Testified in court for both civil and criminal cases, answering questions honestly and respectfully
- Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations
- Implemented internal controls to maintain integrity and accuracy of financial records
- Tracked fraud cases and monitored trends to develop strategies for prevention
- Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case
- Contacted customers directly to notify of fraudulent activity and minimize impacts
- Summarized all key information regarding investigation into detailed report for delivery to client
- Reviewed transactions and receipts to identify any suspicious activity
- Conducted research and interviews with relevant stakeholders to gather evidence and build case files
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity
Revenue Assurance Analyst
Busy Internet
Accra
2020.01 - 2022.04
- Utilized analytical and modelling capabilities to perform scenario and sensitivity analysis to enhance decision making across options and findings. Increased revenue by 15%.
- Orchestrated client-centered financial packages factoring in current market trends
- Created financial strategies to optimize portfolio performance and reduce risk. This helped raise inflow from one of our partners Wigal Solutions by 20%.
- Researched macroeconomic, industry and company-specific data to inform investment decisions
- Helped clients make optimal decisions on amounts and timing of capitalization
- Developed financial models to assess potential investments and identify potential risks
- Tracked prices, yields and other trends to correctly interpret impacts on investment programs
- Evaluated performance of existing investments and adjusted accordingly
- Assisted in preparation of presentations, data tables and other documents for investor meetings
- Created and maintained precise and accurate models, charts and reports
- Reviewed and analyzed project spending throughout project life cycle
- Conducted due diligence on potential investments and presented findings to investors
- Developed financial projections and forecasts to guide investment decisions
- Improved emergency resolution processes to save time
- Participated in client meetings to discuss financial analysis and investment strategies
- Generated comprehensive reports on portfolio performance and risk assessment
- Coordinated with financial advisors to develop long-term investment strategies
- Presented oral and written reports on general economic trends, individual corporations and entire industries
- Monitored market trends and news to identify emerging opportunities
- Developed trading strategies to maximize returns on investments
- Assisted companies with choosing and timing investments for optimal results
- Created financial strategies to optimize portfolio performance and reduce risk
Commercial Performance Analyst
Busy Internet
Accra
2017.04 - 2019.12
- Supported and generated insights for Consumer Sales team through complete understanding of consumer business, value analysis, product performance, customer spend, usage patterns and general market trends
- Analyzed and interpreted Consumer financials for budgeting, commission pay-outs and planning
- Participated in forecast meetings with Heads of Departments and Channel Heads to review MTD and YTD sales performance, as well as product mix issues and opportunities
- Worked closely with various business functions, including Finance, Supply and Marketing to coordinate and execute performance against business plans and targets
- Data Analysis and Trend Analysis
- Reviewed internal systems and organized training plans to address areas in need of improvement
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations
- Created and optimized records management strategies to coordinate and protect information
- Produced detailed and relevant reports for use in making business decisions
- Leveraged on-site observation and personal interviews to identify team and individual strengths
- Restructured procedures through coordination with compliance director to create and execute projects
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues
- Evaluated current processes to develop improvement plans
- Gathered, documented, and modeled data to assess business trends
- Conducted thorough reviews of operations to devise and deploy improvement strategies
- Adaptable and proficient in learning new concepts quickly and efficiently
- Exercised leadership capabilities by successfully motivating and inspiring others
- Worked well in team setting, providing support and guidance
- Developed and maintained courteous and effective working relationships
- Applied effective time management techniques to meet tight deadlines
- Recommended sales operational improvements based on tracking and analysis of sales data
- Skilled at working independently and collaboratively in team environment
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked well in team setting, providing support and guidance
- Worked flexible hours across night, weekend and holiday shifts
- Excellent communication skills, both verbal and written
Data Collection Officer
Grameen Foundation
Accra
2016.10 - 2016.10
- Interviewed participants to collect data on rice and corn farming methods that ensure yield increment
- Maintained collaborative and professional working relationship with peers and supervisors as necessary to gather data
- Established and performed quality control checks for assigned databases
- Conducted analysis of data collected and ensured compliance with foundation’s standards
- Evaluated and maintained clear documentation of project achievements based on established goals
- Conducted surveys and documented all responses. Achieved 150% of assigned target
- Gathered and submitted observational information in addition to required data points
- Uploaded or transmitted data using secure protocols
- Created and implemented procedures to obtain required information and support research goals. Improved data collection process by 10% and this help cover 100% of assigned areas
- Delivered effective oral presentations to staff and clients based upon data compiled from different research sources
- Reviewed, classified and recorded survey data in preparation for computer analysis
- Entered responses from survey participants into internal database using company software to later compile reports or conduct analysis
- Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires
- Self-motivated, with strong sense of personal responsibility
- Gained extensive knowledge in data entry, analysis and reporting
- Paid attention to detail while completing assignments
National Service Person
Social Security and National Insurance Trust, SSNIT
Accra
2015.09 - 2016.08
- Data Entry & Card Production (National Service)
- Prepped and scanned documents submitted by prospective clients. Achieved 200% of target given.
- Verified documents and improved verification process efficiency by 10%.
- Registered and approved documents submitted for processing on SSNIT system
- Assisted with printing SSNIT cards for customers
- Developed strong communication and organizational skills through working on group projects
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Paid attention to detail while completing assignments
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Data Collection Officer, Support
John Hopkins University
Accra
2012.08 - 2012.09
- Interviewed participants to access their knowledge on various preventive methods of malaria
- Performed assigned work safely by adhering to established departmental safety rules and practices
- Created, prepared, and delivered reports to various departments
- Conducted surveys and documented all responses on causes of malaria. Achieved 110% of assigned target
- Gathered and submitted observational information in addition to required data points
- Uploaded or transmitted data using secure protocols
IT Intern
Finsec Consult
Accra
2012.06 - 2012.08
- Performed regular checks on firm’s machines and carried out necessary maintenance, which improved security and productivity. Maintained machine performance at 100%
- Set security policies for information management
- Assisted in organization of training programs for client institutions by researching and preparing
- PowerPoint presentations for training on various subject matters
- Supported IT department in handling technology rollout and maintenance
- Researched new technologies to boost information security
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives
- Delivered assistance and support for team-based IT projects
- Monitored and logged daily server tasks and reports
- Helped IT team document core systems configurations, relevant passwords, and system access requirements
- Investigated data issues and offered suggestions for resolution to supervisor
- Conducted system patching and software updates to field laptops using remote access software
- Analyzed current information and helped develop plans to address needs
- Supported team needs with research and problem-solving abilities
- Replaced defective components and upgraded office equipment per technology plan
- Worked with vendors to resolve problems with services, equipment, or inventory
- Tested integrated software and tools for data processing systems
- Tested systems to identify root causes to problems and uncover bugs
- Backed up administrative departments in back file scanning and document management imports
- Resolved Internet and wireless and wired network access problems
- Researched problems and used technical documentation to apply solutions
- Installed application software and upgrades, virus protection, and drivers
- Determined and resolved printer and networked copier outages
- Helped department set up equipment for meetings, events and operations
Education
B.Sc. - Information Technology
Ghana Technology University College
Accra, Greater Accra 2011.09 - 2015.06
Some College (No Degree) -
Kofi Anna Centre
Accra 2014.06 - 2014.07
Skills
Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Power BI)Data manipulation using SQL, Power BI, and TableauMarketing, Sales, Tech Domain data knowledge
Fraud detection
Effective communication
Detection models
Data analysis
Dispute Resolution
Types of fraud
Cultural Awareness
Analytical and Critical Thinking
Problem-Solving
Dependable and Responsible
Data Entry
Interpersonal Communication
Attention to Detail
Decision-Making
Proficient in [SQL, Power Bi, Tableau, Looker]
Timeline
Senior Fraud Analyst
M-Kopa
2022.07 - Current
Revenue Assurance Analyst
Busy Internet
2020.01 - 2022.04
Commercial Performance Analyst
Busy Internet
2017.04 - 2019.12
Data Collection Officer
Grameen Foundation
2016.10 - 2016.10
National Service Person
Social Security and National Insurance Trust, SSNIT
2015.09 - 2016.08
Some College (No Degree) -
Kofi Anna Centre
2014.06 - 2014.07
Data Collection Officer, Support
John Hopkins University
2012.08 - 2012.09
IT Intern
Finsec Consult
2012.06 - 2012.08
B.Sc. - Information Technology
Ghana Technology University College
2011.09 - 2015.06