Summary
Overview
Work History
Education
Skills
Languages
Referee
Timeline
Generic

CASSY OKYERE

ACCRA

Summary

Being able to use my hospitality to make a guest happy has always been a gratifying sensation to me. I consider myself to be a well- presented, eloquent and confident person to give exceptional customer service .

Again, a smart student looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

PAT'S MART

04.2023 - Current
  • Greeting customers and helping them find items at the store.
  • Providing customers with information about items.
  • Checking for stock at other branches or order requested stock for customers.
  • Elevating complaints to management.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Front Desk Receptionist

OKWAHU FM
09.2022 - 12.2022
  • Created status reports on operational activities
  • Able to work with our team to deliver excellent news
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Volunteer

Tony Home Entertainment
11.2021 - 01.2022
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.

Education

Bachelor of Arts - French And Linguistics

University Of Ghana
Accra - Legon
09.2019 - 09.2023

Wassce Certificate - General Arts

Yaa Asantewaa Senior High School
KUMASI - TANOSO
09.2016 - 06.2019

Skills

  • Good communication skills
  • Can work and collaborate effectively in team as well as individual
  • Professionalism and strong work ethics
  • Good learning and adaptability skills
  • Attention to Detail
  • Fast Learner

Languages

English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Twi
Upper intermediate (B2)

Referee

PROF. EBENEZER OWUSU ODURO

VICE CHANCELLOR (FORMER), UNIVERSITY OF GHANA

P. O. BOX LG 640,

LEGON-ACCRA

+233-24-360-7464

Timeline

PAT'S MART

04.2023 - Current

Front Desk Receptionist

OKWAHU FM
09.2022 - 12.2022

Volunteer

Tony Home Entertainment
11.2021 - 01.2022

Bachelor of Arts - French And Linguistics

University Of Ghana
09.2019 - 09.2023

Wassce Certificate - General Arts

Yaa Asantewaa Senior High School
09.2016 - 06.2019

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CASSY OKYERE