CAROLINE F. A. BOATENG
Achimota-Accra
Summary
Organized and dependable banker, successful at managing multiple priorities with a positive attitude. I am detail-oriented team player with strong organizational skills who has the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Clearing Officer
Consolidated Bank Ghana Limited
08.2018 - Current
- Perform due diligence in honoring payment or otherwise of inward clearing cheques.
- Confirm that corresponding accounts for Inward cheques are sufficiently funded before payment.
- Process outward, inward, and return cheques for all clearing sessions.
- Transmit all clearing files timely to the clearing house to ensure full participation of the bank in all clearing sessions
- Escalate to supervisor potential loss and other risks/concerns for ultimate resolution.
- Monitor to ensure that the standards of customer service provided by the unit consistently meet or exceed the requirements set under the service level agreement (SLA).
- Preparing of daily/weekly clearing reports to various stakeholders
- Call over of daily transactions.
- Pass clearing net settlement positions for all sessions.
- Respond to queries on all suspense accounts within a reasonable time.
Clearing Officer
The Royal Bank
06.2017 - 07.2018
- Managed the issuance and maintenance of cheque books for the bank.
- Adhered to security protocols to prevent fraud or misuse.
- Prepare daily reports for the department received from GHIPPS
- Sort out cheque books received from Compuprint and attach memos for onward submission to the branches (Greater Accra and Outstations)
- ACH Debit and Credit transactions
- Processing cheque requests by branches
- Outward return of cheques
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into cheque requisition system.
Cash Management Officer
The Royal Bank
02.2014 - 06.2017
- Responsible for monitoring and managing the organization's cash flow to ensure that there is enough cash available to branch demands
- Preparing cash flow forecasts, which involve analyzing historical cash flows, projecting future cash flows, and identifying potential cash shortfalls or surpluses.
- Ensure compliance with all relevant cash management regulations and reporting requirements.
- Complied with established internal controls and policies.
Secretary
Naresh Company Limited
01.2010 - 01.2011
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
Education
Master of Science - Accounting And Finance
University of Ghana
Accra, Ghana02.2024
BBS - Accounting
Wisconsin International University College
Accra , Ghana2019
Skills
- Flexible and Adaptable
- Organization and Time Management
- Teamwork and Collaboration
- Customer Relations
Timeline
Clearing Officer
Consolidated Bank Ghana Limited
08.2018 - Current
Clearing Officer
The Royal Bank
06.2017 - 07.2018
Cash Management Officer
The Royal Bank
02.2014 - 06.2017
Secretary
Naresh Company Limited
01.2010 - 01.2011
Master of Science - Accounting And Finance
University of Ghana
BBS - Accounting
Wisconsin International University College
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