Calvin Kojo Baiden

• Teacher/ Librarian
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
• Referees:
• MR NT Donkor- Director Administration

(0578263707)

• GLANDFIELD TEYE - Headmaster

(0266707063)

• Port Security Department (Intelligence Unit)
• Referees: Sheikh Labaran Salifu Barry - Intelligence Manager (0244978440)
• Mr Bright Ampofo - Supervisor

(0242287221)

• Maintained filing system and organized customer documents for easy retrieval of information.
• Evaluated source reliability and information credibility, ensuring high-quality input for analytical processes.
• Improved internal communication channels by developing standard operating procedures for efficient information flow among team members.
• Managed sensitive information with discretion, ensuring proper handling and dissemination to authorized personnel only.
• Applied predictive analytics techniques to anticipate potential threats, enabling proactive response measures by relevant stakeholders.
• Collaborated with interagency partners to develop comprehensive threat assessments and mitigation strategies.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

• Customer Lifecycle Management - Telesales
• Referees :
• Mr Claude Agyen Asamoah- Head of Customer Networks ( 0242663854)
• Mrs Angella Aryee- Supervisor

(0242353965)

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Increased customer satisfaction by implementing effective telesales strategies and providing exceptional customer service.
• Enhanced overall telesales performance by regularly evaluating and refining call scripts, techniques, and strategies.
• Collaborated closely with the marketing team to develop promotional materials that highlighted key selling points for telesales campaigns.
• Boosted sales revenue through effective telesales strategies and persuasive communication skills.

• Supported senior executives in negotiating contracts with key accounts, securing long-term business partnerships.
• Increased sales leads by conducting market research and identifying potential clients.
• Collaborated with the marketing team to enhance promotional materials and boost brand visibility.
• Assisted in creating compelling proposals tailored to specific client requirements, increasing success rates in winning new business deals.
• Gathered feedback from existing clients on products/services offered, facilitating continuous improvement efforts within the company.
• Developed sales presentations to effectively communicate product benefits and features to potential clients.