Richmond Kofi Agyemang
Customer Service Personnel
Accra,Ashongman Estate
Summary
Dynamic and compassionate professional with a proven track record at Mrs. Georgina Owusu, adept in providing emotional support and daily living assistance. Skilled in multitasking and maintaining confidentiality, I excel in fast-paced environments, ensuring client satisfaction and wellness. My expertise includes effective communication and health and safety awareness, driving positive outcomes and client development.
Overview
18
18
years of professional experience
Work History
Support Worker
Mrs. Georgina Owusu
03.2017 - 02.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Helped clients manage and reach individual goals, and social skills.
- Providing emotional support
- Teaching life skills and encouraging personal development
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Administrative Clerk
Hello Jesus Academy
02.2006 - 12.2016
- Data entry and updated customer information to keep records current.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm their satisfaction and respond to inquiries.
- Created a welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs at all times
Education
High School Diploma -
Toase Secondary School
Kumasi, Ghana07.2004
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Daily living assistance
- Confidentiality and Privacy
- Cleaning and sanitizing
- Meal Preparation
- Transportation Assistance
- Excellent Communication
- Multitasking
Languages
English
Native or Bilingual
Interests
- Community Cleanup
- Cooking
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Participating in local clean-up initiatives
- Volunteer Travel
- Gardening
- Learning new cooking techniques and expanding my culinary skills
- Fashion and Style
- Advocacy Campaigns
Certification
- Excellent Customer Service Skills,Hopeline Institute,May 2012
- Creating Sales to Grow Business, Khale Way Sales System,March 2013
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
RemoteOn-SiteImportant To Me
Career advancementWork from home optionFlexible work hoursPersonal development programsQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Microsoft office professional
Affiliations
- Caregivers Worldwide
hobbies
cooking,singing,reading,movies,gardening
Timeline
Support Worker
Mrs. Georgina Owusu
03.2017 - 02.2024
Administrative Clerk
Hello Jesus Academy
02.2006 - 12.2016
High School Diploma -
Toase Secondary School
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