CALEB KWESI WIAFE ASIEDU
Accra
Summary
Motivated and reliable aspiring freelancer with hands-on experience in sales, marketing, and management. Strong communication, organization, time management, customer service, and attention-to-detail skills. Comfortable using common productivity and collaboration tools and eager to provide dependable remote support in virtual assistance, data entry, social media, and customer service roles.
Overview
1
1
Language
17
17
years of post-secondary education
6
6
years of professional experience
Work History
Sales Manager
Mr Klass Online
08.2021 - Current
- Developed and implemented strategic sales plans to drive revenue growth.
- Managed key client relationships to ensure long-term partnerships and loyalty.
- Established relationships with key clients, while maintaining existing customer base.
- Led sales team to enhance customer engagement and satisfaction.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Trained and mentored junior sales staff on effective selling techniques.
- Managed daily operations of sales department, including supervision of staff members.
- Analyzed market trends to identify new business opportunities and target markets.
- Created and presented monthly reports to management on sales performance.
Sales, Marketing & Management
Self-Employed
01.2021 - Current
- Managed daily sales and marketing activities, ensuring professional communication with customers to enhance satisfaction.
- Organized tasks and followed up on customer needs while managing responsibilities independently to streamline operations.
- Organize tasks, follow up on customer needs, and manage responsibilities independently.
- Gained experience in managing business activities and customer relationships, contributing to effective sales processes.
Education
Knutsford University College -
Knutsford University College
East legon, Accra 09.2018 - 01.2022
Tema Secondary School -
Tema Secondary School
Tema 11.2015 - 05.2018
Pre-School & Junior High School -
Pre-School & Junior High School
Accra 09.2003 - 01.2015
Skills
- Sales forecasting
- Sales analytics
- Sales presentations
- Market analysis
- Revenue growth
- Client management
- Account management
- Communication
- Sales coaching
- Sales training
- Negotiation tactics
- Microsoft Office
- Google Workspace
- Spreadsheets
- Organization
- Time management
- Attention to detail
- Communication
- Audience engagement
- Customer Service
- Active listening
- Empathy
- Problem solving
- Conflict resolution
- Sales training
Freelance Value
Ready to support clients with reliable communication, organised task handling, accurate data entry, social media assistance, and responsive customer service. Fast learner with a practical, service-focused approach.
Languages
Professional communication (written and spoken)
Tools And Digital Skills
- Canva
- Microsoft Word
- Microsoft Excel
- Google Docs
- Google Workspace
- Gmail
- Outlook
- Google Calendar
- Zoom
- Slack
- Microsoft Teams
- Trello
- Asana
- Google Forms
- CapCut
- ChatGPT
- Adobe Scan
- Google Search
- LiveChat
- Notepad
- WordPad
- Google Scholar
Core Skills
Email and calendar support, organisation, time management, Microsoft Office and Google Workspace, Fast and accurate typing, attention to detail, spreadsheets and basic database knowledge, Content writing, creativity, platform awareness, communication and audience engagement, Active listening, empathy, patience, problem solving and calm handling of stressful situations
Languages
English
First Language
Timeline
Sales Manager
Mr Klass Online
08.2021 - Current
Sales, Marketing & Management
Self-Employed
01.2021 - Current
Knutsford University College -
Knutsford University College
09.2018 - 01.2022
Tema Secondary School -
Tema Secondary School
11.2015 - 05.2018
Pre-School & Junior High School -
Pre-School & Junior High School
09.2003 - 01.2015