Summary
Overview
Work History
Education
Skills
Leadership Experience
Contacts
<Enter your own>
Affiliations
Work Preference
Quote
Software
Languages
Interests
Work Availability
Accomplishments
Certification
Websites
Timeline
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ELLIOT TUKINTEEB BIJAKIN

ELLIOT TUKINTEEB BIJAKIN

Branch Manager, Zoomlion Ghana Ltd
Ahafo Region

Summary

I desire to handle responsibilities as a team Leader in my community, country and the world, to provide direction and inspiration, as well as enforce standards necessary in completing quality projects and to bring best talent and passion in the capacity of a team leader, bringing versed ability to develop a winning strategy and organize a great team for goal attainment.

I am a motivated leader with progressive leadership experience in management and operations, strong Team Player with good communication strength, people-centric nature and eagerness to please have afforded me excellent leadership skills and awards. Therefore, I hope to encourage and train the next generation to transform through information from deformation to reformation of my community, country and the world at large.

Overview

5
5
years of professional experience

Work History

BRANCH MANAGER

ZOOMLION DOMESTIC SERVICES LTD
07.2025 - Current
  • Lead and develop the branch team by driving performance management initiatives to achieve improved staff productivity.
  • Ensure achievement of set revenue and cash profit target for the branch.
  • Delivering customer service standards, acquisition, and client satisfaction levels, retention of high-performing clients, and growing market share as per the target market.

BRANCH OPERATIONS OFFICER

ZOOMLION PRIVATE SERVICES LTD
04.2024 - 06.2025
  • Monitor and ensure adequate levels of stock including waste bins, are maintained to meet the branch requirements and ensure distribution.
  • Monitor existing client accounts and regularly communicates with the primary contacts for account updates.
  • Implement contract/SLA requirements for all household and corporate clients in line with the company's policies this includes bin lifting/servicing of bins/Containers, truck assignments for cesspit servicing, cabin service, etc.
  • Drive the technology tracking activities (Client Accounts and equipment) at your assigned area ensuring they operate daily.
  • Communicate service downtimes with clients and follow through with all brand promises.
  • Contribute effective strategies to reduce the cost of operations at the branch.
  • Participate in monitoring client service payments against ZL PSL Invoices.
  • Monitor daily stock levels for assigned locations/products and report exceptions to the branch Manager.
  • Participate in all marketing campaigns at your assigned locations to ensure direct coverage expansion.
  • Liaise with the Branch Manager for required materials, PPEs, and other safety gadgets.
  • Supervise assigned Drivers and Janitors to perform their assigned duties professionally and to follow truck maintenance/repair plans.

CUSTOMER SERVICE OFFICER

ZOOMLION PRIVATE SERVICES LTD
03.2023 - 03.2024
  • Selling of company's product (waste bins) and services to clients.
  • Providing excellent customer service experience at all times for high branch performance, stability and business even over the weekend.
  • Responsible for designing all flyers and posters for Business Centre 14, 15 and 16 respectively.
  • Keeping of records/inventory of all stationery and office logistics.
  • Typing of memos/letters and reports as directed.
  • Responsible for receiving and directing of external/internal calls to its appropriate solutions.
  • Participating in making available necessary logistics for training programmes and other official events.
  • Operating and maintaining of office equipment together with their peripherals.

OPERATIONS MANAGER/ GENERAL SUPERVISOR

PROTECTIVE FORCE SECURITY SOLUTIONS LIMITED
ACCRA
01.2021 - 11.2021
  • Train Guards on their responsibilities.
  • Coordinate daily business operations, ensuring organizational excellence.
  • Help management implement organizational objectives, strategies, policies and tactics.
  • Provide development, coordination and oversight of training.
  • Recruit, orient, and train security personnel on appropriate security rules and procedures.
  • Develop and enforce security protocols, policies, and procedures necessary for safeguarding lives and property.
  • Prepare and control the budget for security operations to ensure delivery of high-quality security services.
  • Preparing of monthly report to the manager of the force.

PUBLIC RELATIONS OFFICER

GHANA NATIONAL UNION OF TECHNICAL UNIVERSITIES (GNUTS)
09.2020 - 12.2020
  • Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring media.
  • Monitored and evaluated industry media coverage by managing social media platforms.
  • Forged strong media relationships to further public relations goals.
  • Utilized [Photoshop] to create materials such as press releases, brochures and flyers to increase brand awareness.
  • Coordinate all press matters to local SRCs.

ADMINISTRATIVE ASSISTANT

SUNYANI TECHNICAL UNIVERSITY
SUNYANI, BONO REGION
09.2020 - 12.2020
  • Created detailed expense reports and requests for capital expenditures.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and others.
  • Assist my supervisor in lecturing.

Education

BSC - BUSINESS ADMINISTRATION, Management option

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOY
07.2025

HND - Computerized Accounting

SUNYANI TECHNICAL UNIVERSITY
08.2020

West African Senior School Certificate Examination (WASSCE) - General Arts

DAMONGO SENIOR HIGH SCHOOL
05.2015

Skills

  • Customer Service Oriented
  • Computer literate
  • Database Management System
  • Tally
  • Sage 50
  • Graphic design
  • Photoshop
  • Prezi Presentation
  • Training and mentoring
  • Leadership skills
  • Good communication skills
  • Ability to interface effectively with all levels of culture

Leadership Experience

  • Dep. Legal Affairs Chairperson, DLSA, Midland-KNUST, 2024/25
  • Public Relations Officer, Ghana National Union of Technical Students (GNUTS), 2020/2021
  • President, Enactus, Sunyani Technical University-Ghana, 2019/2020
  • SRC-Electoral Commission Chairman, Sunyani Technical University-Ghana, 2019/2020
  • Best Male Leader, Leadership and Entrepreneurial Training, Sunyani Technical University - Ghana, 2019/2020
  • Financial Officer, APOSA-Sunyani Technical University, 2018-2020
  • IT Chairperson, Enactus, Sunyani Technical University - Ghana, 2018/2019

Contacts

btelliot.5644@yahoo.com, +233 (0)54 427 7597

<Enter your own>

Accra, Ghana

Affiliations

  • Entrepreneurial Action in Us (Enactus) Ghana
  • Leadership - Entrepreneurship - Diplomacy (LED) - Ghana
  • BarCamp Ghana

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company Retreats

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Software

Microsoft Office Suit

Adobe Photoshop

Prezi Presentation

IWMIS

Oracle

Languages

English
Bilingual or Proficient (C2)
Ashanti - Twi
Advanced (C1)
Bimoba (Moar)
Bilingual or Proficient (C2)

Interests

Reading

Researching

Networking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Increased monthly revenue from 70% to 95% through implementation of strategic initiatives.
  • Repeatedly received recognition from superiors for excellence in service.

Certification

  • Mastering Employee Relations Training - 2024

Timeline

BRANCH MANAGER

ZOOMLION DOMESTIC SERVICES LTD
07.2025 - Current

BRANCH OPERATIONS OFFICER

ZOOMLION PRIVATE SERVICES LTD
04.2024 - 06.2025

CUSTOMER SERVICE OFFICER

ZOOMLION PRIVATE SERVICES LTD
03.2023 - 03.2024

OPERATIONS MANAGER/ GENERAL SUPERVISOR

PROTECTIVE FORCE SECURITY SOLUTIONS LIMITED
01.2021 - 11.2021

PUBLIC RELATIONS OFFICER

GHANA NATIONAL UNION OF TECHNICAL UNIVERSITIES (GNUTS)
09.2020 - 12.2020

ADMINISTRATIVE ASSISTANT

SUNYANI TECHNICAL UNIVERSITY
09.2020 - 12.2020

BSC - BUSINESS ADMINISTRATION, Management option

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOY

HND - Computerized Accounting

SUNYANI TECHNICAL UNIVERSITY

West African Senior School Certificate Examination (WASSCE) - General Arts

DAMONGO SENIOR HIGH SCHOOL

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ELLIOT TUKINTEEB BIJAKINBranch Manager, Zoomlion Ghana Ltd