BRIGHT WILLS AKUKOR
DUBAI
Summary
Dynamic sales professional with a proven track record at Wilmar Africa Ltd, excelling in customer service and sales strategy development. Recognized for enhancing brand visibility and achieving top sales performance through effective relationship building and communication skills. Adept at analyzing market trends to drive targeted marketing campaigns and boost client satisfaction.
Overview
7
7
years of professional experience
Work History
SALES SUPERVISOR
WILMAR AFRICA LTD
01.2024 - 06.2024
- Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
- Analyzed market trends for insights into consumer behavior/preferences that guided targeted marketing campaigns.
- Enhanced client satisfaction by delivering exceptional customer service and resolving issues promptly.
- Assisted in training new hires, sharing best practices and helping them acclimate to the sales environment quickly.
ONLINE SALES PROMOTOR
VODAFONE GHANA LIMITED
05.2023 - 12.2023
- Managed multiple projects simultaneously while adhering to deadlines and maintaining a high level of attention to detail in all tasks completed.
- Developed comprehensive reports on sales metrics, campaign performance, and overall online business growth to inform data-driven decision making.
- Enhanced brand visibility by optimizing product listings, ensuring accurate descriptions, and utilizing high-quality images.
- Optimized user experience on the e-commerce platform by improving site navigation, layout design, and mobile responsiveness.
MOBILE SALES PROMOTER
HISENSE
02.2020 - 02.2022
- Enhanced store''s reputation by delivering exceptional customer service and addressing concerns promptly.
- Provides assistance during new product launches, helping effectively introduce innovative devices into the marketplace.
- Strengthened brand presence within retail locations, ensuring eye-catching displays and accurate product information.
- Received recognition for top sales performance with consistent achievement of sales targets.
CUSTOMER SALES ASSISTANT
MELCOM
02.2017 - 02.2019
- Managed inventory and maintained an organized store environment.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Provide personalized recommendations based on customer needs to boost sales and satisfaction levels.
- Utilized strong communication skills to effectively upsell relevant add-on products or services during transactions.
Education
DIPLOMA - DIGITAL MARKETING
UPSA
ACCRA 04-2023
DIPLOMA - MANAGEMENT STUDIES
UNIVERSITY OF CAPE COAST
Cape Coast, Ghana06-2022
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Relationship building
- Good communication skills
- Retail Operation
Languages
English
Timeline
SALES SUPERVISOR
WILMAR AFRICA LTD
01.2024 - 06.2024
ONLINE SALES PROMOTOR
VODAFONE GHANA LIMITED
05.2023 - 12.2023
MOBILE SALES PROMOTER
HISENSE
02.2020 - 02.2022
CUSTOMER SALES ASSISTANT
MELCOM
02.2017 - 02.2019
DIPLOMA - DIGITAL MARKETING
UPSA
DIPLOMA - MANAGEMENT STUDIES
UNIVERSITY OF CAPE COAST
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